Backend Developer with Ring central or related experience
Duration: 6-12 months
Location: New York
Phone + In-person interview is a must
Significant experience working with UC/Contact Center vendors, with experience in the techniques that lead to, the production and design of complex cloud communication systems.
Requirements discovery and analysis, formulation of solution context, identification of solution alternatives and their assessment, technology selection, and design configuration.
Knowledge of all phases of software development including design, coding, testing, debugging, implementation, and support of large-scale, business centric and process based applications.
Design with Ability to integrate multiple data sources and databases into one system for advanced analytics and data management solutions.
Technical knowledge of networking and routing is required.
Strong Skills in Applications development, mainly within Web communication and customer engagement technology.
Excellent knowledge of software and application design and architecture, with emphasis on RESTful API architecture.
Knowledge with different database technologies involved to deliver a differentiated customer experience in the Contact Center environment.
Excellent communication, change management, and presentation skills.
Skilled in socializing technical architectures among customer organizations within Business, IT and operations.
Knowledge with Customer engagement technology via Voice, Video communications and data network requirements for optimal performance.
Strong understanding of VoIP and data networking protocols including: SIP, MGCP, RTP, IMS, HTTP/S, XML, SMTP, SNMP, SSH, etc.
RingCentral product experience and/or relevant experience in key competitor offerings in technology area of emphasis are preferred.
Bachelor or Master's (preferred) degree in a technical discipline.
Excellent communication and collaboration skills internally and business facing.
Ability to work efficiently in a highly demanding, team-oriented and fast paced environment.
Self-motivated with the ability to dive right in, be effective and make a difference.
A creative approach to tackling obstacles and problems; thinking outside the box to help customers to meet design requirements.
SVAM International 233 East Shore Road Great Neck, NY 11023
Office: Ext: 282 Fax: Email:
CMMI Level 5 ISO 9001:2008 ISO 27001:2013 Company LISA Award winner
Svam International, Inc.