Inpatient Operations Manager

Department Overview

Reporting to the Director of pharmacy services, this position is responsible for the day-to-day operational management of inpatient pharmacy services at Oregon Health and Science University Hospital and Clinics. Responsibilities include, but are not limited to, employee supervision; education and training of staff; program development; management of business and professional activities of the pharmacy; quality assessment and process improvement; and maintenance of practice standards, customer service, compliance with accreditation standards and applicable laws and regulations; coordination of pharmacy services with other hospital departments, and teaching of pharmacy interns and residents, and staffing.

Function/Duties of Position

• Operations Management: Manages the operations in Inpatient Pharmacy in a cost-effective manner, directing day-to-day operations (24/7), delegating responsibility and authority for providing services; redesigns and develops processes and programs for maximum safety and efficiency; problem-solves issues identifed by staff and internal/external customers; maintains and updates policies and procedures

• Human resources: Recruits, hires, trains, develops, and supervises assigned staff, develops performance standards, conducts performance appraisal and GROW conversations.

• Compliance: Assure compliance and adherence to OHSU department standards, policies and procedures, Board of Pharmacy rules and regulations. maintains and updates policies and procedures. Serve as program coordinator for Technician Checking Validation Program.

• Leadership: Representative of pharmacy leadership as part of the interdisciplinary healthcare team representing pharmacy perspectives.

• Education: Serve as site preceptor and coordinate schedule for pharmacy intern student rotations. Provider support of the Technician training program.

• Lean Management: Practice of Performance Excellence (OPEX) for daily management and continous improvement.

• Schedule: Determines, coordinates/delegates, and schedules appropriate assignment of staff to meet workload demands, assuring adequate resources are available. Updates and revises staff schedules. Fills open shifts.

• Staffing: Performs the responsibilities of a pharmacist in the inpatient pharmacy. Assists when workload is high (as needed).

Required Qualifications

• Pharmacy, BS, MS, PhD, PharmD.

• Masters or Pharmacy Residency and/or 2 yrs work in hospital pharmacy.

• knowledge of Pharmacy operations.

• Experience in Supervision.

• Knowledge of Contemporary Practice of Pharmacy.

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.