The chief objective of this position:
To register patients by securing appropriate patient and insurance information; ensuring that registration data is correct and accurate; validating insurance eligibility; collecting co-payments; and entering information into appropriate systems. Provides quality customer services to patient of all ages, their families, visitors, medical staff, clinicians and co-workers ensuring that everyone is treated courteously, quickly and with respect.
Licensure, Certification, or Registration Requirements for Hire:
Licensure, Certification, or Registration Requirements for continued employment:
Previous work experience in a healthcare setting and knowledge of medical terminology
Experience with medical insurance, HMO, managed care
Experience with appointment scheduling/registration
Education/training REQUIRED: (Note: work experience may be considered in lieu of credentials not required by law with HR approval. Work experience must be specific to role)
High School Diploma or equivalent
Post high school education in healthcare or business related coursework
Qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.
HR Use Only: PTO
Current VCUHS Team Members
Virginia Commonwealth University Health System