The Wounded Warrior Project (WWP) Innovation ManagerProject Management Office (Innovation Manager) leads the organization's innovation team and oversees a portfolio of innovation and lean projects. The Innovation Manager promotes the use of lean and innovation principles and tools to foster innovation, identify and implement process improvements, solve problems, and implement efficiencies across the organization.
Essential Duties & Responsibilities
Oversee a portfolio of business unit and enterprise-wide lean and innovation projects.
Lead the innovation team and identify opportunities for continuous process improvement and efficiencies throughout the organization.
Work with stakeholders to define complex business problems and structure those problems into project frameworks for analysis and solution.
Provide guidance and support to project teams to implement innovative recommendations and achieve efficiency gains.
Monitor and manage resources and ensure appropriate workload allocation. Track expenditures against progress towards goals.
Ensure processes, tools, and templates are appropriately utilized and updated to meet organization and industry best practices.
Monitor key performance indicators, perform data analyses, and report project status and success metrics to leadership. Continually work to improve data analysis processes, tools, and procedures.
Manage the innovation team and provide coaching, and development of team members, helping them to achieve peak productivity and performance, and continuous improvement.
Work with PMO Director to advance the culture of continuous improvement throughout the organization using innovation and lean principles.
Formulate annual initiatives and participate in developing the annual PMO budget.
Educate team and others within the organization on lean and innovation principles, processes, and tools.
Other related duties as assigned.
Knowledge, Skills & Abilities
Demonstrated expertise in lean and innovation methodologies and tools.
Demonstrated expertise in root cause analysis with complex issues.
Strong project management skills. Demonstrated ability to effectively manage multiple projects.
Effective coaching and mentoring skills.
Strong critical thinking, problem-solving, and analytical skills.
Excellent written and verbal communication skills.
Effective group facilitation skills.
Strong organizational skills.
Demonstrated ability to influence others and influence change.
Ability to establish credibility and be decisive.
Ability to interact with diverse team members, leadership, and external vendors, and build effective working relationships.
Unequivocal commitment to the highest standards of personal and business ethics and conduct.
Mission-driven, guided by core values, and a pleasure to work with.
Education & Experience Requirements
Bachelor's degree in business, management, or related field. Equivalent combination of applicable education, training, certification, or experience may be considered in lieu of degree.
Five years of experience leading innovation or process improvement projects.
Three years of experience managing people and/or project teams.
Three years of experience facilitating collaborative cross-functional workgroups and workshops.
Two years of experience preparing status reports and delivering management briefings.
Certifications & Licensure
Lean Six Sigma Black Belt
Wounded Warrior Project