Infrastructure Technician I

Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification.

Infrastructure Technician I Job Summary Under close supervision, install, maintain and optimize the distributed computing-communication environment, including desktop, network infrastructure, voice and data communication systems. Provide field technical support to the end-users and operational systems. Infrastructure Technician I Responsibilities Set-up, deliver and install personal computers, telephones, networking and peripheral equipment using established and defined procedures and processes Perform preventative maintenance on voice and data communication systems and associated hardware maintaining accurate documentation Actively participate in Safety and Environmental programs, ensure MIS policy compliance and site operational goals Perform voice, network, and PC and basic wireless troubleshooting to isolate and diagnose infrastructure problems Perform other duties as required Infrastructure Technician I Position Requirements Two (2) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance and repair Demonstrated technical expertise in the installation, repair and maintenance of PC hardware, software, printers, fax machines and telephone handsets Ability to effectively analyze, troubleshoot and diagnose issues with computers, peripherals, cellular and voice systems Basic understanding of networking concepts, protocols and technology including wireless networking equipment Basic knowledge of voice systems (PBX/VoIP) Skill in effective communication, both verbal and written Ability to work weekends, holidays, rotating shifts and both scheduled and unscheduled overtime as business dictates Must be customer service-oriented and possess good organizational skills Ability to develop and maintain awareness of occupational hazards and safety precautions Skilled in following safety practices and recognizing hazards Infrastructure Technician I Position Preferred Requirements High School diploma or GED A Certification Network Certification