Infrastructure Network Analyst

UGI Utilities Wyomissing , PA 19610

Posted 7 months ago

UGI Energy Services supplies and markets natural gas, liquid fuels, and electricity to 40,000 customer locations across the Mid-Atlantic and Northeastern US.

We are a supplier, marketer, and midstream services provider one backed by 135 years of natural gas experience, plus our own expanding energy infrastructure. Along with buying and selling energy commodities at the wholesale level, UGIES owns and operates key electric generation and midstream natural gas assets throughout Pennsylvania.

With headquarters and supply sources near the heart of the Marcellus Shale, UGIES is well positioned to meet the changing energy demands of commercial, industrial, institutional, and government customers for years to come.

We offer comprehensive benefits, some of which are:

  • Paid Vacation time starts with 3 weeks off

  • 8 Paid Holidays

  • Sick time

  • Short term & Long term disability

  • Medical plan options from Aetna and Blue Cross

  • Vision coverage from Vision Benefits of America

  • Dental coverage from United Concordia

  • Extended Maternity Leave

  • 8 weeks pay at 100% with the option of 2 more weeks paid at 100% or 4 weeks paid at 50%
  • Paternity Leave
  • 2 weeks pay at 100% or 4 weeks pay at 50%
  • Company provided 401K match of 100% of the employee's 5% contribution

  • Tuition Reimbursement of 80% of tuition costs capped at $6,300 per year

  • Pet Plan Insurance

OVERVIEW: As network analyst, this position will require a candidate to have experience in LAN, WAN, firewalls, routers, VPNs, wireless, QoS, IP addressing, DHCP, OSPF, EIGRP, BGP and related technologies to support the various networks at UGIES. This candidate will also interact and work closely with internal business teams and 3rd party vendor communications to support the business and plant operations. This position requires an active role in design, implementation, and maintenance of all networks in the UGIES environment, ensuring appropriate isolation between individual networks and following industry best practices to ensure security and availability of services. Candidate will work with IT management to recommend, adopt, document, and communicate standards and procedures on an ongoing basis.


  • Maintain strong communication across business, technical teams and all senior management levels.

  • Responsible for management of Cisco FirePower and ASA Firewalls.

  • Responsible for management of LAN, WAN, VPN, DMVPN, Client VPN, WLAN, IP addressing, DHCP, firewall, IPS, QoS and other required technologies in support of both business and plant operations.

  • Responsible for maintaining compliance with standards, procedures, policies, and practices.

  • Responsible to meet network requirements for support of Shoretel IP telephony solutions.

  • Responsible for developing effective network monitoring and solutions.

  • Work with management to develop and maintain standards and procedures to meet policy and compliance requirements

  • Identify hardware and software technical problems, network and/or related system malfunctions, as well as upgrade and deploy firewalls, routers, switches, WLAN, and related components.

  • Responsible for, compliance and operational reporting, tracking and configuration management per security policies. Requires travel to plant facilities within our geographic footprint.

  • Additional duties as assigned.


  • Knowledge in areas of network infrastructure operations including planning and maintaining firewall, IPS, LAN, WAN, VPN, DMVPN, Client VPN, WLAN, IP addressing, DHCP, firewall, QoS, disaster recovery, high availability, enterprise security, and data communications. Knowledge of SCADA and ICS is a plus.

  • Ability to understand the complex, inter-linked environments and propose solutions that incorporate multiple, related variables, while maintaining required levels of isolation.

  • Ability to develop and follow detailed project plans.

  • Prior experience with maintenance, service delivery, production support, information security, risk, audit and asset documentation.

  • Must possess good verbal and written communication skills, as well as have strong analytical skills.

  • Ability to provide level 2/3 Tech Support to remote users and travel to local locations as requested.


  • B.S. in Computer Science and/or Information Systems.

  • At least 5+ years of relevant experience.

  • Cisco CCNP or equivalent experience.

UGI Energy Services, is an Equal Opportunity and Affirmative Action Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Director IT Infrastructure & Operations

Rentokil Initial

Posted 2 weeks ago

VIEW JOBS 2/7/2020 12:00:00 AM 2020-05-07T00:00 Director, IT Infrastructure & Operations Purpose of Position The purpose of the Director, IT Infrastructure & Operations role is to plan, organizes and manage the efficient operation of data centers, networks and telephony, end user services, and all related technology and process in support of the business operations of Rentokil North America.This is achieved through the effective orchestration of people, processes, technology and service providers. As a Director and an IT Leadership Team member, the person in this role will apply extensive knowledge of a broad range of technologies and best practices to ensure that IT Infrastructure is operating at optimum levels of effectiveness and creating value for the business. The Director, IT Infrastructure & Operations will develop and maintain collaborative, robust relationships with key business stakeholders and peer IT leaders in North America and at the Group level. Responsibilities Primary or Key Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following: * Sets the mission and vision for the IT Infrastructure organization, fostering a business oriented, technology led culture and mindset driven by continual service improvement. * Leads in the development and implementation of technological road-maps, and ensures integration with the overall IT strategic plan. * Works closely with IT peers and the CIO on the IT service portfolio and governance required to prioritize resources and budget. * Serves as a trusted technological adviser to IT leaders and business stakeholders, ensuring IT services meet their needs, and respond with agility to address changing business priorities. * Participates in the development and management of the annual operating expenditure and capital expenditure budgets to align investments with strategic plans. * Maintains currency on emerging technologies and platforms, and provides direction on what technologies should be assimilated and/or integrated into the Infrastructure landscape. * Participates in the development of the IT Infrastructure sourcing strategy; manages effective vendor and partner relationships. * Build, leads and develops a capable IT workforce that aligns with current and future strategy. . * Design and manage a modern and efficient network infrastructure supporting Rentokil's extensive office footprint across North America. * Ensures appropriate data backup mechanism and disaster recovery plans are in place and have been tested for recoverability. * Design and manage a highly virtualized compute and storage environment that meets business needs for agility, cost-effectiveness, performance and recoverability. * Work collaboratively with the IT M&A team to bring new sites and services from acquired companies into central support and management. * Ensure that security is embedded in all IT operations through appropriate application of information security tools, policies, practices and oversight. * Manage an ITIL focused end user support function providing level 1 service desk, and level 2 application support, and level 2 end user device management (laptops, desktops, chrome-books, mobile devices). * In conjunction with IT peers in North America and the UK, maintain IT Infrastructure in accordance with security standards. * Effectively comply with Incident, Change and Problem Management processes. Education: Degree/Diploma Obtained Program of Study Required/Preferred Bachelor's Degree Master's Degree Information Technology or a related field Business Administration or a related field Required Not Required Experience: Years of Experience Type of Experience Required/Preferred 12 (Twelve)+ years Related experience Required 5 (Five)+ years Management Experience Required * Experience operating in IT organizations as large as 100 employees, in companies with revenues at least $1B USD. * Deep and broad technological experience, with a particular emphasis on emerging technologies such as Cloud, Automation, IoT. * Experience managing cross-functional teams and influencing senior management and peers in a matrixed organizational capacity. * Excellent oral and written communications skills, including the ability to concisely explain technology solutions and business challenges in presentation format. * Strong business acumen and clear understanding of business processes. * Drives organizational change through partnering with others to identify opportunities for improvement and process enhancement, * Ability to operate in complex, often ambiguous circumstances, with a high capacity for successfully multi-tasking, and managing multiple priorities. Qualifications We are Proudly an Equal Opportunity Employer! EOE AA M/F/Vet/Disability Link to Federal employment poster: Pay Transparency Nondiscrimination Provision Rentokil Initial Wyomissing PA

Infrastructure Network Analyst

UGI Utilities