Infrastructure Engineer Sr (Servers/Storage/Virtualization)

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Infrastructure Engineer Sr within PNC's Enterprise Technology organization, you will be based in Phoenix, AZ or Strongsville, OH or Pittsburgh, PA or Birmingham, AL or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Successful Infrastructure Engineer Sr are individual contributors who seek to continuously improve the quality and reliability of IT infrastructure. They are experts in all aspects of infrastructure design and architecture and have extensive understanding of related areas such as network, application, and platform architecture. They are progressive thinkers, effective written and verbal communicators, and can influence and drive direction for engineering teams. As necessary, they provide documentation and training to enable engineers and implementors.

• Contributes and assists in developing the organization's technology architecture and plays a leading role in the vision and development of the company's future technology strategy.

• Creates and documents infrastructure designs and ensures upgrades are made in accordance with established standards, patterns, policies, procedures, and software licensing agreements.

• Contributes and assists in interpreting technology requirements and develops scalable infrastructure solutions to solve business problems.

• Develops internal standards and appropriate design artifacts that align with long-term business strategies, and tracks industry changes against current technology and practices.

• Reviews and advises current and future design standards for infrastructure system builds; provides input on risk, scalability, operational/cost efficiency, quality, and impact on the enterprise.

• Researches, identifies, and tests technology products; performs proof of concepts of new technologies to determine if they are a good fit for the company and drives introduction of new technology where needed.

• Creates roadmaps and strategies for progressing the technology footprint.

• Provides leadership, technology guidance, and mentorship within the IT organization.

• Participates in the training and support of engineering and operations groups.

• Consults with vendors and salespeople to evaluate new products and technologies.

Qualifications:

• Expertise in enterprise infrastructure design, including public cloud, networking, Windows/Linux operating system environments, storage area networks, and other related infrastructure components.

• Thorough grasp of virtualization technologies and related concepts, such as storage, compute, network virtualization, HCI, IaaS, container orchestration, automation, and resource planning.

• Hands-on familiarity with next-gen firewalls, implementation of stateful access-control lists, or application segmentation.

• Experience designing and building cloud environments using AWS or Azure.

• Strong understanding of cyber security principles and technologies.

• Experience with disaster recovery planning.

• Familiarity with modern software development and DevOps concepts, workflow management, site reliability, continuous delivery and integration, microservices, RESTful APIs, and common application infrastructure patterns.

• Experience with automation and scripting using tools such as Ansible and Terraform

• Ability to work well in both a team setting and independently to meet business objectives.

• Ability to conceptualize, formulate, and present complex solutions to a wide audience.

• Excellent written and oral communication skills.

• Excellent documentation skills, including experience creating and maintaining architectural governance, process, standards, and policies.

Job Description

• Provides expertise on platform engineering, while overseeing the team's effort and meeting customer needs. Uses technical knowledge and industry experience to design, build and maintain technology solutions.

• Develops software components and hardware for complex projects; aligns these with business strategies and objectives.

• Provides expertise on best practices, standards, engineering approaches and complex technical resolutions for processes.

• Places emphasis on quality improvement efforts; ensures that deliverables are secure, scalable and reliable through estimation and correction.

• Communicates with customers and integrates their needs with development, to meet business objectives.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused

• Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk

• Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Application Delivery Process

• Knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications.

Consulting

• Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.

Effectiveness Measurement

• Ability to measure the quality and quantity of work effort for the purpose of improvement.

Industry Knowledge

• Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply this knowledge appropriately to diverse situations.

IT Industry: Trends & Directions

• Knowledge of and ability to analyze marketplace experiences, developments and trends related to the function of Information Technology (IT).

IT Standards, Procedures & Policies

• Knowledge of and the ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.

Planning: Tactical, Strategic

• Ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

Problem Solving

• Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Additional Job Description

Base Salary: Commensurate with skills and experience.

Benefits

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

Disability Accommodations Statement:

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

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