Infrastructure Analyst

Salary : $42,203.20 Annually Location : Main Campus - Mattoon, Illinois Job Type: Full-time Job Number: 202300254 Division:

Business Services Department: Information System & Services Opening Date: 09/25/2024 Closing Date: Continuous FLSA:

Non-Exempt Bargaining Unit: N/A Description Monitor upgrade and maintain all College server computers and networking equipment.

Assist with design implementation maintenance monitoring troubleshooting problem solving recovery and repair of the college IT infrastructure systems.

Work with the existing College infrastructure to maintain maximum runtime for all equipment. Description of Essential Functions (critical tasks) Essential Job Functions: Assist the Infrastructure Admin to maintain all physical servers virtual machines networking equipment and storage appliances proactively.

Monitor datacenter health and respond to hardware issues as they arise. Research and configure and implement security concepts and maintain a secure college network. Ensure security through access controls backups and firewalls.

Install and upgrade all of the College's Virtual infrastructure. Build test and maintain new servers as needed. Assist in performing network management tasks including VLAN creation new switch implementation firewall modification port assignment and wireless access point deployment.

Assist in performing server administration tasks including user/group administration security permissions group policies DNS and DHCP management print services research log warnings and errors virtual machine creation and resource monitoring. Maintain printers and computer equipment on the network. Analyze current issues to find alternatives to improve performance and function utilizing current and new technologies.

Maintain and oversee everyday application servers email servers file servers and Active Directory functions. Research and use scripting (especially Powershell) to improve and manage automation techniques and methods. Assist with analysis testing diagnosing determing compatibility of recommending and configuring new network software and equipment.

Assist with researching recommending configuring and implementing changes to the college wireless network in a secure environment. Perform regular backup operations and implement appropriate processes for data protection disaster recovery and failover procedures. Other duties as assigned.

Specific Functional Job Requirements Education Requirements: Associate Degree in related field and relevant work experience required. Experience Requirements:

Personal computers, client operating systems, and common application software, server operating systems, networking protocols. 3 years of experience preferred. Knowledge: Current versions of client operating systems, application software, virtual machines, printers, network, and server functions. Continuous Quality Improvement techniques.

Project Management techniques. Skills: Ability to work with a variety of software packages and with different hardware configurations. Ability to perform research on, and implement new and emerging technologies.

Personal Requirements: Ability to work with others, excellent communication skills and problem solving ability with a professional attitude. The ability to work in a team environment with individual accountability.

Detail oriented, self-starter who enjoys relating to a diverse population of students, staff and public in a fast paced work environment with multiple interruptions. Ability to meet and exceed customer needs while involving the customer. Ability to listen and respond with empathy.

EMPLOYEE BENEFITS SUMMARY Support and Supervisory Staff (For specific details, please refer to summary plan documents and/or board policy.) Vacation Hours Full-time support and supervisory employees earn 80 hours of vacation time during their first full year of employment. For each additional year of employment, support staff employees receive an additional 8 hours, up to a maximum of 160 hours. Hours are accrued monthly and can be taken in hourly increments.

Hours start accruing from the first day of employment, although employees must complete their 90-day probationary period before using vacation time.

There is a maximum carryover of 80 hours into a new fiscal year. Sick Hours Full-time support and supervisory employees earn 96 hours of sick time each year.

Hours are accrued monthly (8 hours per month) and can be used in hourly increments. Sick leave may carry over and accumulate with no maximum. Personal Hours Full-time support and supervisory employees earn 40 hours of personal time at the beginning of each fiscal year.

For employees who begin in the middle of a fiscal year, hours will be prorated. Personal time can be used in hourly increments. Any unused personal time will be transferred to sick leave at the end of the fiscal year.

Holidays Lake Land College provides for nine paid holidays: January 1st, Friday Before Easter, Martin Luther King, Jr., Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, and December 25th. Tuition Waiver Lake Land College offers tuition waivers for credit courses to current full-time employees, employee's spouse or civil union partner, and their unmarried dependents under age 23.

Any fees associated with the classes are the responsibility of the employee. Tuition Reimbursement Full-time employees are entitled to a tuition reimbursement of $200 per credit hour with a maximum of $1200 a fiscal year to advance their education with a baccalaureate, masters, or doctoral degree. Reimbursement is available for courses in which a grade of C or better is received with verification through official transcripts.

Retirement Lake Land College employees are members of the State Universities Retirement System (SURS). (403)b/457(b) Retirement Savings Plans Lake Land College offers a voluntary 403(b) plan and a 457(b) plan. Employees have the option of choosing from a variety of investment funds and can contribute on a pre-tax or post-tax basis. Employees can elect to enroll in a 403(b) and 457(b) plan at any time.

The College offers an Employer Match of up to 3% of your gross salary based on certain criteria. Please refer to Board Policies 05.38 and 05.22 for criteria and guidelines. Life and AD&D Insurance Lake Land College provides full-time support and supervisory employees with $40,000 in life and AD&D insurance.

Employees may also elect to purchase additional supplemental insurance for themselves, as well as spouse or civil union partner, and their dependent children. Spouses and dependents cannot exceed the amount of the employee's optional benefit. Voluntary Benefits Lake Land College offers Voluntary Short-Term Disability, Long-Term Disability, Hospital Indemnity, Critical Illness, and Accident Insurance at group rates paid by employees.

Flexible Spending Account Full-time employees can elect through payroll deduction to establish a flexible spending account for qualified medical or dependent care expenses incurred during the plan year. These elections are made on a pre-tax basis to save the employee federal and state income taxes. Employees enrolled on a medical flexible spending account can carry over up to $500 from one plan year to the next.

Medical Insurance Lake Land College offers two health plan options -a traditional PPO health plan and one High Deductible health plan with a compatible Health Savings Account. Employees can elect coverage for their dependents defined as a spouse, civil union partner, or child under the age of 26. Dependent verification is required.

Spouses who are able to obtain insurance through his or her full-time employment are not eligible for the College Insurance. Monthly Rates for January 1, 2024-December 31, 2024 SingleEmployee 1Family Plan A (Traditional)$0.00$692.92$918.14 Plan B (HDHP)$0.00$376.43$581.02 Lake Land College will also contribute to a Health Savings Account on behalf of the employee. Health Savings Accounts A HSA is a tax-favored savings account which allows funds to be accumulated tax-free to pay for current and future qualified healthcare expenses.

A HSA account is only available if a HDHP, or Plan B is chosen. Lake Land contributes an amount equal to the difference in premiums between Plan A and Plan B. For 2024, this amount is $299.18/month for single coverage, $316.50/month for employee1 coverage, and $337.12/month for family coverage.

Dental Insurance Lake Land College offers Dental Insurance to employees and their qualified dependents at the following monthly cost: SingleEmployee 1Family Dental Insurance$0.00$16.23$25.66 Vision Insurance Lake Land College offers Vision Insurance to employees and their qualified dependents at the following monthly cost: SingleEmployee 1Family Vision Insurance$5.59$10.62$15.51