Penn National Gaming Robinsonville , MS 38664
Don't just work. Work Happy.
A career in gaming? At Hollywood Casino Tunica we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
Your daily responsibilities include
The following and other duties may be assigned as necessary for Hollywood Casino Tunica, Resorts Tunica, and/or 1st Jackpot Tunica:
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
Maintains and operates computer systems or networks. Supports Network Core, Firewalls, Switches, Routers, VPNs, Wireless Access Points and other associated equipment
Installs, supports and manages servers and resolves issues as needed.
Manages the Active Directory.
Installs patches and performs system backups and recovery.
Monitors system configuration, storage arrays & back-ups and maintains data files.
Resolves network performance issues and establishes a disaster recovery plan.
Provides technical support and guidance to users.
Performs all job duties in a safe and responsible manner.
Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
This job does not have supervisory responsibilities.
To be successful in this position it will require the following skill set
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
Bachelor's degree from four-year College or university; or equivalent combination of education and experience.
3-5 years related experience and/or training
Working knowledge of current Windows operating systems
Knowledgeable of networking fundamentals
Experience supporting current Microsoft Office suite
Experience troubleshooting computer hardware, software and operating systems
Experience performing computer imaging and restoration
Knowledge of Microsoft active directory administration
Cisco IP phones, Micros POS, AS/400, and Bally ACSC support experience is a plus
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
Must obtain a First Aid/AED certification. Must successfully complete C.A.R.E or TIPS training.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud.
Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke.
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer