Informational Technology Position

Job Description:

Grain Valley Schools is currently seeking applicants for a Field Technician in our Technology Department. This position will be responsible for maintaining the district's hardware and software.

Essential Duties and Responsibilities:

• Diagnose equipment failures or software-related issues with PC and Mac computers, iPads, Chromebooks, printing, and instructional media equipment.

• Identify needed repairs and ensure equipment is in proper working order.

• Provide remote and in-person troubleshooting & technical assistance to district staff and students.

• Install and maintain computer systems and peripherals within district guidelines.

• Maintain documents, files, and records (e.g., work order logs, inventory, etc.).

• Provide ongoing support by tutoring district staff on various software applications and hardware operations (e.g., e-mail, productivity applications, etc.).

• Assist team members with department projects such as computer lab refreshes, network hardware refreshes, or server upgrades.

• Attend meetings, workshops, and training to increase the job knowledge required to perform ever-changing job functions.

• Perform other related duties as assigned.

Required Knowledge Skills and Abilities:

• One to three years of computer service experience is required. An Associate's Degree in information technology is preferred.

• Working knowledge of various computer systems, such as Windows, macOS, & Chrome OS.

• Ability to organize and prioritize multiple projects simultaneously.

• Knowledge of computer installation, maintenance, and software support to perform computer troubleshooting.

• Ability to work as part of a team; be dependable, reliable, and flexible.

• Must have strong customer service skills.

• Ability to work with others with lesser technical skills to resolve questions and issues.

• Ability to be organized, set priorities, and work effectively under pressure, performing individual projects and routine matters with minimal direction from supervisor.

• Ability to learn new systems and concepts as the district continues to expand technology.

• Ability to keep accurate records, files and reports.

• Ability to lift, push, or pull 40 lbs. Ability to kneel, crouch, stoop, and reach overhead.

Work Environment:

• 12-month position

• Reports to Director of Technology

• Salary Range: $22.25/hr - $24.50/hr

TO APPLY - https://www.applitrack.com/gvr5/onlineapp/