Information Technology Telecommunications Technician

Minimum Qualifications

Associates degree. Three years of experience in the repair, troubleshooting, testing, installation and maintenance of voice, data, and wireless communication equipment is required. A high school diploma or GED along with additional experience in the repair, troubleshooting, testing, installation and maintenance of voice, data, and wireless communication equipment may substitute for the required education on a year-for-year basis. Must possess a valid Driver license.

Preferences

• Microsoft software, the entire suite to Windows 10 - 11
• Test Equipment for diagnostic testing and troubleshooting
• Analyzing and troubleshooting Ethernet connectivity issues
• Analyzing and troubleshooting in-house plant cabling such as copper and fiber
• Analyzing and troubleshooting Wide Area Network connections issues
• TCP/IP protocol
• EIA/TIA 568 cable standards
• Microsoft's Active Directory structure
• Interpreting schematics, blueprints, and floor plans
• Performing rapid restoration of laptop and desktop computers through imaging
• VOIP Systems and their Network Protocols.
• Cable TV systems

Recruitment Notes

The IT Telecom Tech job entails performing repairs and maintenance on telecommunications equipment including, but not limited to: Desktop and laptop computers, Tablets, Laser printers, desktop printers, smartphones, external mass storage devices, Local Area Network troubleshooting, analog and digital modems, layer 2 switches, in-house plant cabling, and Wi-Fi devices. The IT Telecom Tech will also use test equipment such as a Fluke LAN/WAN meter, Tone tracer, VOIP, and data recovery software. In addition, they perform security patches on the maintained images.

Benefits: Miami-dade County offers great benefits including full medical, dental and vision insurance; life and disability insurance; 457 pretax savings plan; Flexible spending accounts; paid holidays; vacation and sick time; membership in the Florida Retirement system; professional development; and tuition reimbursement program.