Information Technology Technician

Job Description and Duties

The Commission on Peace Officer Standards and Training (POST) is recruiting for the position of Information Technology Technician in the Strategic Communications and Research Bureau.

The Information Technology Technician (ITT) is primarily responsible for providing first-tier technical support for resolving technical issues and providing instruction on using the electronic data interchange (EDI) system. The ITT must possess excellent interpersonal skills and be able to communicate effectively and professionally with internal users and external stakeholders, which primarily includes law enforcement agency staff, through various means of communication, utilizing varying levels of information technology knowledge.

Competitive candidates should possess well-developed verbal and written communication skills; be dependable, accurate, and team oriented; possess good analytical skills; and have the ability to communicate effectively and work cooperatively with both technical and nontechnical end-users and staff.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is located at POST headquarters in West Sacramento, CA. The office is located in a two-story building with a business park setting.

Regular and consistent attendance is critical to the successful performance of this position.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY TECHNICIAN

Additional Documents

• Job Application Package Checklist

• Duty Statement

Position Details

Job Code #:

JC-428479

Position #(s):

421-007-1400-003

Working Title:

Information Technology Technician

Classification:

INFORMATION TECHNOLOGY TECHNICIAN

$3,896.00 - $5,220.00 A

New to state civil service employees will be hired at the minimum of the salary range.

$4,227.00 - $5,666.00 B

New to state civil service employees will be hired at the minimum of the salary range.

$4,650.00 - $6,233.00 C

New to state civil service employees will be hired at the minimum of the salary range.

of Positions:

1

Work Location:

Yolo County

Telework:

In Office

Job Type:

Permanent, Full Time

Facility:

Commission on POST

Work Shift:

40 hours per work week

Work Week:

Monday

• Friday

Department Information

The Commission on Peace Officer Standards and Training (POST) is a small, friendly, state agency located in West Sacramento with easy freeway access and plenty of FREE parking.

For more information about the Commission on POST, please visit our website at www.post.ca.gov.

Special Requirements

A fingerprint check is required.

A COMPLETE SUPPLEMENTAL QUESTIONNAIRE IS REQUIRED TO BE SUBMITTED ALONG WITH YOUR STATE APPLICATION. IF THE SUPPLEMENTAL QUESTIONNAIRE IS NOT SUBMITTED, THE APPLICANT WILL NOT BE CONSIDERED FOR AN INTERVIEW.

THE SUPPLEMENTAL QUESTIONNAIRE SHOULD BE TYPED ON 8 1/2 X 11 PAPER USING 12-POINT FONT, INCLUDING THE APPLICANT'S FULL NAME AND DATE AT THE TOP OF THE PAGE. IT SHOULD NOT EXCEED 2 PAGES IN LENGTH.

• How would you use your current experience to effectively fulfill the duties outlined in the duty statement?
• How do you effectively manage your time and prioritize your work throughout the day?

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/3/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov.

When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Peace Officer Standards and Training

Attn: Human Resources

860 Stillwater Road, Suite 100

West Sacramento, CA 95605-1630

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Peace Officer Standards and Training

Human Resources

860 Stillwater Road, Suite 100

West Sacramento, CA 95605-1630

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

• Resume is optional. It may be included, but is not required.

• Statement of Qualifications

• Please see the Special Requirements section of this advertisement for detailed information regarding the required Statement of Qualifications.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

California State Civil Service Employee Benefits Summary

https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:

Ashley Hodel

(916) 970-4632

ashley.hodel@post.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Sonya Baland

(916) 227-3927

sonya.baland@post.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Application Process

Please note: If you are having trouble submitting your application electronically, please contact the Human Resources contact listed on this advertisement.

Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age.

Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and drivers license number will automatically be redacted upon submission.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.