Information Technology - Systems Administrator

About us

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.

When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.

How we reward you

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs

• Virtual doctor visits

• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount

• Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program

• 24/7 Chaplaincy Services

What You'll do

As a Systems Administrator you will be working directly under the Senior Network Architect in supporting Rural King Supply systems engineering and automation company wide.

• Provide technical leadership in building, troubleshooting and support of technologies within the assigned workspace.

• Maintain adherence to organizational change management processes.

• Analyze system challenges and identify the best solution to meet company needs and requirements.

• Optimize system environments while maintaining quality.

• Implement and maintain backups, security, and redundancy strategies.

• Identify potential issues and integrate possible solutions utilizing change management practices.

• Create and manage custom scripts to increase automation and reduce the need for human interaction.

• Enable faster and smarter business processes and implement analytics for meaningful reporting.

• Assist with database management, maintenance, and custom queries.

• Standardize and automate processes and monitoring using scripting technologies.

• Install and configure operating systems, software, and hardware components, and clearly document the design, maintenance, and support procedures for routine tasks to leverage IT support staff.

• Conduct high-level root-cause analysis for service interruption and establish preventive measures.

• Create reports and documentation outlining findings and solutions; oversee the overall backup strategy and daily operations for secure backups and restore testing.

• Produce monitoring and reporting solutions to enhance visibility into production environments.

Supervisory Responsibilities

None

Essential Qualities for Success

• 5-7 years of relevant work experience showing escalating job responsibilities

• Professional or educational experience as an Information Technology Engineer

• Interest in working as part of a collaborative, cross-functional, modern engineering team.

• Designs and implements, configures, and manages solutions within the following systems, products, and services: Microsoft Windows Server Systems, Microsoft Exchange, Active Directory, SharePoint, Microsoft Office 365 & Azure Cloud, Linux Systems, and VMWare.

• Manage Active Directory structure, permissions, auditing, and hybrid Azure identity configurations.

• AADConnect configuration, management, sync rules, and troubleshooting.

• Worked with App registrations and underlying identities, RBAC, Conditional Access Policies, and groups.

• Experience with infrastructure, network, database, and security troubleshooting.

• Monitors and proactively manages supported products and services to assure their performance, availability, security, and capacity.

• Expert knowledge of operating systems and utilities as well as scripting to include Python, PowerShell, Ansible, and Kubernetes

• Exposure to Agile, CI/CD, and version control systems using GitHub and Jenkins

• Exposure to ITIL processes

• Experienced with backup scheduling, testing, and replication particularly with Cohesity.

• Familiarity with Duo for IdP and SAML based SSO, managing Duo Central

• Handle Pure Storage configurations, including Active Active pod setup, snapshots, and new storage provisioning.

• Exposure to managing email systems including mail flow, SPF and DKIM, tracing, and compliance.

• Manage EMC Isilon for file storage, SMB and NFS shares, permissions, replication, and reporting.

• Exposure to Umbrella for DNS security, Secure Internet Gateway (SIG), and Cisco AnyConnect/Secure Client.

• Exposure to cloud platforms such as AWS, GCP, Oracle, and Azure

• Experience supporting a retail or 24x7 operation.

• Exposure to production system designs including Infrastructure as Code, High Availability, and Performance monitoring.

Physical Requirements

• Ability to maintain a seated or standing position for extended durations.

• Capability to lift 15 pounds periodically.

• Able to navigate and access all facilities.

• Skill to effectively communicate verbally with others, both in-person and via electronic devices.

• Close vision for computer-related tasks.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Responsibilities What You'll do As a Systems Administrator you will be working directly under the Senior Network Architect in supporting Rural King Supply systems engineering and automation company wide.

• Provide technical leadership in building, troubleshooting and support of technologies within the assigned workspace.

• Maintain adherence to organizational change management processes.

• Analyze system challenges and identify the best solution to meet company needs and requirements.

• Optimize system environments while maintaining quality.

• Implement and maintain backups, security, and redundancy strategies.

• Identify potential issues and integrate possible solutions utilizing change management practices.

• Create and manage custom scripts to increase automation and reduce the need for human interaction.

• Enable faster and smarter business processes and implement analytics for meaningful reporting.

• Assist with database management, maintenance, and custom queries.

• Standardize and automate processes and monitoring using scripting technologies.

• Install and configure operating systems, software, and hardware components, and clearly document the design, maintenance, and support procedures for routine tasks to leverage IT support staff.

• Conduct high-level root-cause analysis for service interruption and establish preventive measures.

• Create reports and documentation outlining findings and solutions; oversee the overall backup strategy and daily operations for secure backups and restore testing.

• Produce monitoring and reporting solutions to enhance visibility into production environments. Supervisory Responsibilities None