Information Technology Supervisor (Web & Sharepoint Team Supervisor)

Initial Posting Date:

05/10/2024

Application Deadline:

05/28/2024

Agency:

Judicial Department

Salary Range:

$8,640 - $13,403

Position Type:

Employee

Position Title:

Information Technology Supervisor (Web & SharePoint Team Supervisor)

Job Description:

Interviews: will be scheduled within three weeks after the application deadline.

Who We Are

The Enterprise Technology Services Division (ETSD) of the Office of the State Court Administrator (OSCA), part of the Oregon Judicial Department (OJD), is hiring a Web & SharePoint Team Supervisor (Information Technology Supervisor). ETSD provides business solutions, system support, technology vendor management, and information security for OJD. If you want to support Oregon's courts by providing fair and accessible justice services through technology, we encourage you to apply. We welcome all candidates who are inspired by our work and mission.

Benefits to You

OJD provides a variety of employee benefits, including health, dental, and vision coverage and paid leave. Optional employee-paid benefits include life insurance, long- and short-term disability, long-term care, flexible spending accounts, and commuter benefits. New employees who are not already Public Employees Retirement System (PERS) members will participate in the Oregon Public Service Retirement Plan (OPSRP) and the Individual Account Program (IAP) after six calendar months of employment in a qualifying position. The OPSRP plan can provide a lifetime pension after five years of service, and the IAP is a separate investment account in addition to the pension. Employees also have an opportunity to participate in the Oregon Savings Growth Plan, a 457(b) deferred compensation retirement plan. For additional information on OJD employment benefits, visit here. Salary offers are made with consideration of the candidate's education and experience.

Position Highlights

As the Web & SharePoint Team Supervisor, you will assign tasks and projects, monitor and evaluate work, provide feedback, motivation, and coaching, ensure the effective flow of team communication, and address staff complaints and issues. You will review and approve leave requests and timesheets. You will also attend supervisor meetings and trainings, and ensure that your team members receive proper training to build and support software and environments.

Representing ETSD and OJD, you will collaborate with internal stakeholders, vendors, businesses, and community partners. Partnering with upper management, you will help develop short- and long-range goals, resolve technically complex problems, research and procure new tools and products, and review upcoming changes to existing supported software and environments. You will prepare and deliver clear, concise, and accurate documentation, and you will develop team standards for developing and maintaining workflows, applications, and scripts.

Additionally, you will analyze, configure, test, patch, and support OJD's webpages, SharePoint, and other workflow environments. You will also manage system services and settings configurations, content databases, site security, and upgrades. Part of your time will be spent developing web-based solutions, defining requirements for our SharePoint site layout structure and content, creating new SharePoint sites and content databases, migrating data and sites to meet customer needs, and providing training and support to content owners.

Assigned tasks may be changed to accommodate workload and organizational needs.

Instructions for Cover Letter and Work History/Resume

This recruitment requires a cover letter and a complete work history that addresses the Requested Skills and Attributes. To be considered for this position, you must follow these instructions:

Cover Letter

• Attach your cover letter (not to exceed two pages) in the Resume / Cover Letter section of the application. Your cover letter and filename should include your name.

• In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.

• Address the cover letter "To the Hiring Manager."

• Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.

• Prepare your cover letter before starting your Workday application.

Work History/Resume

• Attach your updated resume in the Resume / Cover Letter section of the application. Your resume and filename should include your name.

AND

• Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

Minimum Qualifications

(These must be evident in your resume or work history.)

The qualified candidate must have a bachelor's degree in computer science, information technology, information management, business, public administration, or a related field.

AND

Four (4) years of increasingly responsible experience in the functional and infrastructure areas supervised, including at least two years of lead experience.

OR

Any combination of education and experience equivalent to eight (8) years of experience that typically supports the knowledge, skills, and abilities for the position.

Special Qualifications

(These must be verifiable in your application.)

You must have a current driver's license and an acceptable driving record or be able to provide an acceptable alternate means of transportation.

Requested Skills and Attributes

(These must be addressed in your cover letter.)

• Experience supervising staff, with demonstrated success in training, motivating, assigning and evaluating work, and coaching.

• Experience recognizing, addressing, and managing conflict in a professional setting.

• Knowledge of qualitative and quantitative techniques for measuring and analyzing the effectiveness, efficiency, and productivity of administrative and technical programs and systems and suggesting improvements.

• Experience communicating technical issues to a variety of users and user levels.

• Experience establishing short- and long-range goals and objectives.

• Skill presenting information clearly and logically, orally and in writing.

• Experience developing and providing training for adult learners.

• Experience in SharePoint (on premise and online), including administration, workflows, and design.

• Experience in workflow automation technologies (Power Automate, Nintex, etc.).

• Experience in web services technologies, PowerShell scripting, and HTML coding.

Working Conditions

• This is a full-time position, and the work schedule currently is 8:00 a.m. to 5:00 p.m., Monday through Friday, with occasional work outside these times. This position is FLSA-exempt and ineligible for overtime compensation for hours worked in excess of 40 per workweek.

• Occasional travel, including possible overnight stays, to court locations throughout the state.

• Hybrid work may be available for this position. All hybrid work assignments begin, end, or change only with administrative authority approval. This position requires onsite availability as needed.

• This position plans, organizes, and prioritizes daily work demands in a limited timeframe.

• Frequent email, phone, and in-person contact with people from diverse backgrounds.

• Frequent email, phone, and in-person contact with people who are confused or frustrated.

• Lifting and moving equipment that weighs up to 40 pounds may be required.

• The following equipment will be used on a regular basis: telephone with optional headset, desktop equipment, mobile devices, hand truck, and ladders.

ADDITIONAL INFORMATION

Criminal Background Check

You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

Reference Checks

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility

OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Future Vacancies

Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

Veterans' Preference

Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans web page for additional details, information, and resources.

Conduct Expectations

Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

Pay Equity

As an employer, OJD complies with Oregon's pay equity law. Salary offers are made with consideration of the candidate's education and experience. For more information on pay equity, click here.

Employee Benefits

Click here to access information specific to OJD employee benefits.

Public Service Loan Forgiveness

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.

Questions and Support

• If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.

• Workday related information and resources are available here.

• For questions about a specific OJD job posting, call 503-986-5930 or email ojd.hrsd@ojd.state.or.us.

The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.