Information Technology Supervisor

Los Angeles County Los Angeles , CA 90009

Posted 1 week ago

Position/Program Information

FILING START DATE:

SEPTEMBER 24, 2018 AT 8:00 A.M. (PST) - UNTIL THE NEEDS OF THE DEPARTMENT ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE.

EXAM NUMBER:

Y2598B

TYPE OF RECRUITMENT:

DEPARTMENTAL PROMOTIONAL JOB OPPORTUNITY

RESTRICTED TO PERMANENT EMPLOYEES OF THE DEPARTMENT OF HEALTH SERVICES WHO HAVE SUCCESSFULLY COMPLETED THEIR INITIAL PROBATIONARY PERIOD AND MEET THE QUALIFYING REQUIREMENTS.

NO WITHHOLD, OUT-OF-CLASS EXPERIENCE, OR VERIFICATION OF EXPERIENCE LETTERS WILL BE ACCEPTED.

Current employees in the unclassified service who meet the following criteria also qualify to participate in this exam: Unclassified employees who have attained permanent County status on a classified position by successful completion of the initial probationary period, with no break in service since leaving the classified service - OR - Full-time employees in the unclassified service with at least six months of full-time experience in the unclassified service at the time of filing.

DEFINITION:

Supervises the activities of an Information Technology section within a departmental centralized information technology organization responsible for providing complex information technology services, including planning, design, coordination, development, implementation, maintenance, and support of automated information and telecommunication systems. Essential Job Functions

Assists in establishing and monitoring program priorities, objectives and procedures, determining area objectives, targets of service and resource allocations.

Plans, coordinates, supervises and monitors activities of assigned staff involved in various projects, including status, scheduling, prioritizing, training and leading work of implementation teams on related projects.

Reviews completed projects to assure compliance with established standards.

Analyzes, estimates and assigns staff and resources for projects, including technical and support personnel, consultants and equipment.

Provides full administrative and technical supervision of staff including approving time off, evaluation of performance and takes or recommends disciplinary action, up to and including termination.

Assists in the development of changes in management plans for new projects, including business process assessment, training requirements and budget preparations and appropriate forms of communication.

Provides guidance to staff in troubleshooting network communications, software and hardware problems, designing systems logic, debugging system program problems and assisting software vendors with problem resolutions.

Coordinates activities and computer systems requirements with departmental users to assure current technology needs are met.

Meets with departmental management to introduce and explain systems improvement concepts and to obtain concurrence with recommended problem solutions.

Assists management on long-range systems planning.

Requirements

SELECTION REQUIREMENTS:

One (1) year of experience at the level of Los Angeles County class of Senior Application Developer*, Senior Network Systems Administrator*, Senior Operating Systems Analyst*, or Senior Information Systems Analyst*. Experience must have been in a lead capacity.

LICENSE:

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS: 2 - Light.

Light physical effort, which may include occasional light lifting to a 10-pound limit, and some bending stooping or squatting. Considerable walking may be involved.

SPECIAL REQUIREMENT INFORMATION:

  • Experience at the level of the Los Angeles County's classes listed in the Requirements is defined as follows:

Senior Application Developer: Under direction, performs a wide range of application development related duties including analysis, design, evaluation, development, coding, testing and maintenance of complex application systems.

Senior Network Systems Administrator: Positions allocable to this class provide comprehensive support of complex network and server operating system environments. Under direction, incumbents perform a wide-range of network-related duties, including the design, implementation, and maintenance of complex networks.

Senior Operating Systems Analyst: Under direction, supports complex operating systems and associated software and hardware on midrange servers or mainframes hosting critical applications in a high-availability environment. These environments require formal change management and problem resolution procedures, highly fault tolerant configurations, and comprehensive back-up and recovery solutions.

Senior Information Systems Analyst: Under direction performs specialized information systems analysis and provides expertise in one or more areas of systems analysis. May act as a team leader or coordinator.

For this examination, lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed and providing technical assistance and training. Additional Information

EXAMINATION CONTENT:

This examination will consist of two (2) parts:

PART I: An evaluation of experience based upon application information weighted 50%.

PART II: An Appraisal of Promotability evaluating Job Preparation, Interpersonal and Verbal/Written Communication Skills, Analytical and Decision Making Ability, Work Skills, Adaptability, Dependability, and Ethics, and Leadership skills weighted 50%.

Candidates must achieve a passing score of 70% or higher on each weighted part of this examination in order to be placed on the eligible register.

ELIGIBILITY INFORMATION:

Applications will be processed on an "as-received" basis, and those receiving a passing score will be promulgated to the eligible register accordingly.

The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation.

No person may compete in this examination more than once every twelve (12) months.

SPECIAL INFORMATION:

Appointees may be required to work any shift, including evenings, nights, weekends, and holidays.

VACANCY INFORMATION:

The resulting eligible register for this examination will be used to fill a vacancy at the Department of Health Services (DHS) Administration throughout Los Angeles County.

APPLICATION AND FILING INFORMATION:

APPLICATIONS MUST BE FILED ONLINE ONLY. HARDCOPY/PAPER APPLICATIONS SUBMITTED BY U. S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED.

Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted.

Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website.

The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS. Fill out your application completely and correctly to receive full credit for related education and/or experience in the spaces provided so we can evaluate your qualifications for the job.

Please do not group your experience for each position held. Give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of worked performed. If your application is incomplete, it will be rejected.

All correspondence to applicants will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address.

Please add mteran1@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. FINAL EXAM NOTICES WILL BE MAILED VIA THE UNITED STATES POSTAL SERVICE. It is important that applicants provide a complete and valid mailing address. Examination results cannot be given over the phone.

IMPORTANT NOTES:

  • All information supplied by applicants and included in the application materials is subject to VERIFICATION.

  • We may reject your application at any time during the examination and hiring process, including after appointment has been made.

  • FALSIFICATION of any information may result in DISQUALIFICATION or RECISSION OF APPOINTMENT.

  • Utilizing VERBIAGE from the Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered as a response; in doing so, your application will be REJECTED.

NOTE:

Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may email the documents to Martha Teran at mteran1@dhs.lacounty.gov at the time of filing or within fifteen (15) calendar days of filing the application. Please include your Name, the Exam Number and Exam Title on the email.

SOCIAL SECURITY NUMBER:

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:

For candidates who may not have a regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING USER ID AND PASSWORD:

All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

DEPARTMENT CONTACT:

Martha Teran
323-914-7045

mteran1@dhs.lacounty.gov

ADA COORDINATOR PHONE:
323-914-7111

CALIFORNIA RELAY SERVICES PHONE:
800-735-2922



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Information Technology Supervisor

Los Angeles County