Job Description and Duties

Under the general direction of the Information Technology Supervisor II, in the Administration and Governance Section (ADGOV), Compliance and Asset Management Unit, Information Systems Division (ISD). The incumbent leads and manages the staff supporting the State Controller's Office (SCO) Asset Inventory Control Unit (AICU) and Telecom staff. The incumbent must have in-depth experience and possess extensive knowledge of State policies, guidelines, and procedures, be able to effectively interpret them and communicate with internal and external staff. Incumbent is expected to regularly research, analyze, engineer, document, and implement business process improvements in support of the Information Systems Division goals and objectives, as well as, direct staff workload in support of those responsibilities. Incumbent must possess the ability to motivate, prioritize, problem solve, and lead other individuals and groups.

Duties and Responsibilities:

(Candidates must perform the following functions with or without reasonable accommodations.)

• Incumbent is responsible for establishing priorities, directly and thoroughly subordinate staff, allocating staff and other resources; and monitoring the progress of activities relative to the support of the SCO's Information Technology (IT) Asset Management system and SCO's computer and smartphone refresh activities. This includes advising ISD management on proposed and actual IT asset transactions related to the full lifecycle of varying IT assets administered and tracked by SCO. The incumbent is expected to oversee the tracking of IT assets and prepare monthly IT reports for dissemination to management.

• Incumbent is responsible for ensuring the enforcement of rules and regulations through a complete understanding of the Statewide Information Management Manual (SIMM), State Administrative Manual (SAM), the State Contracting Manual (SCM), and the CA Department of Technology requirements.

• Incumbent is responsible for providing IT administrative oversight, ensuring relevant IT best practices are applied to capital and non-capital IT assets. Guides and mentors AICU staff, oversees daily workload to ensure compliance with State departmental requirements, and reviews and validates intake activities within the FI$Cal system. Prepares special reports for IT capital and non-capital IT assets, in compliance with State IT policies.

• Evaluates and prepares technology policy recommendations relative to SCO's strategic goals and program requirements, including presentations and recommendations to Senior and Executive management in the following areas: IT Asset Management, IT hardware compliance, desktops, monitors, laptops, printers and personal communication devices (smart phones).

• In accordance with ISD's Customer Experience (CX), strategy, incumbent provides direction regarding management capital and non-capital IT assets throughout their lifecycle in coordination with Network and IT Support Desk teams. Provides technical advice to customers during the development of specifications and consults with customers on external information technology hardware, software, networking tools and IT services.

• Develops effective solutions to customer problems and questions, and efficiently answers customer inquiries to solve problems, review submissions, and provide recommendations on IT products. Evaluates the feasibility of adopting new methods to enhance customer satisfaction. Directly or through subordinate staff, incumbent issues, revises, maintains and communicates SCO's technology usage guidelines and annual filings.

• Incumbent supports an environment of continual process improvement, integrating and documenting administrative, technical and business processes to gain sustainable efficiencies in the support of SCO's complex technology initiatives.

• Prepares reports related to AICU or related functions. Act as a back-up for IT Supervisor II as needed and knowledge transfers with Administration and Governance Section (ADGOV) areas not directly under this position. Attends meetings directly/indirectly related to ISD and ADGOV functional areas.

• Travel is required to customer locations.

• Incumbent leads and participates in the development of IT methodologies and standards based on service delivery frameworks such as the Information Technology Infrastructure Library (ITIL) and associated best practices. Directs the efforts related to the development and delivery of procedures and training materials to ensure policy and procedure compliance; and evaluates and approves user training activities.

You will find additional information about the job in the Duty Statement.

Working Conditions

This is a limited term position

• 24 months. Position may be extended or made permanent at a later date.

Travel is required.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SUPERVISOR I

Additional Documents

• Job Application Package Checklist

• Duty Statement

Position Details

Job Code #:

JC-445034

Position #(s):

051-340-1403-904

Working Title:

Supervisor, Asset Inventory Control Unit

Classification:

INFORMATION TECHNOLOGY SUPERVISOR I

$7,511.00 - $10,064.00

of Positions:

1

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

12 Month Limited Term

• Full Time

Facility:

Information Systems Division

Department Information

Looking for a job that you can feel passionate about? Looking for work in an inviting work environment? If you are interested in working in a fast-paced environment surrounded by enthusiastic and self-motivated people, then look no further! The Office of the State Controller (SCO) is the destination Constitutional employer within the State of California. To learn more about the SCO, visit: https://www.sco.ca.gov/index.html

How did you hear about us? Take our survey here:

https://www.surveymonkey.com/r/SCOJOBS

Special Requirements

A Statement of Qualifications is required; please see 'Required Application Package Documents' for instructions.

Take the Information Technology Supervisor I examination here:

https://calcareers.ca.gov/CalHRPublic/Search/ExamSearchResults.aspx#kw=INFORMATION%20TECHNOLOGY%20SUPERVISOR%20i

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/6/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

State Controller's Office

Attn: Human Resources Office

• J.W.

300 Capitol Mall 3rd Floor, Ste 300

Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

State Controller's Office

Human Resources Office

• J.W.

300 Capitol Mall 3rd Floor, Ste 300

Sacramento, CA 95814

Application must be received in HR, postmarked or submitted online, by final date.

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

• Resume is optional. It may be included, but is not required.

• Statement of Qualifications -

The Statement of Qualifications (SOQ) must be titled "Statement of Qualifications" at the top of the first page, include your first and last name and job title in the upper right hand corner of each page. Type in a minimum of 12-point font, single spaced, on standard sized paper (8.5" X 11"), and no more than 2 page(s) in length. Applications submitted without the required SOQ will be considered incomplete and will not be considered for this position.

1.Describe your experience supervising a team of staff from varying backgrounds and experiences.

2.Describe your experience managing assets throughout the asset lifecycle from intake to survey.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:

Denise Middleton

(916) 323-6695

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Offficer

(916) 324-2223

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.