Responsibilities The individual selected for this position will: Supervise office operations, supervisors, and clerks responsible for supporting various field data capture and office automation activities.
As needed trains or supervises others to train, office employees on software, hardware and automation operations.
Manages automation functions in the field and office for a decentralized workforce; the first line-of-contact for all hardware, software, and telecommunication problems, troubleshooting duties, and evaluating, analyzing, and coordinating automation operations to efficiently support office functions with available equipment.
Conducts on-site LAN/WAN hardware diagnostics for infrastructure cabling and hardware such as router, switches, servers, mobile devices, laptops, iPads, personal computers (PCS), Voice over Internet Protocol (VOIP) telecommunications systems and printers.
Responsible for the paper and automated tracking of property management to include: ensuring necessary forms are accurately filled out; property management systems are updated, and regular audits are performed and secured devices are stored.
Schedule and coordinates data entry operations for optimal use of workstations and print devices.
Manages the property control system for Office Computing Equipment (OCE), Mobile Commuting Equipment (MCE) and peripherals; coordinated printing activities and assuring that printers are prepared to handle large jobs, long-running print jobs without jams, breakdowns, and toner shortages.
Travel Required 50% or less - Position requires 25% local travel and 25 % overnight travel.
US Census, Philadelphia Regional Census Center