Information Technology Specialist

Job Posting Title:

Information Technology Specialist

Hiring Department:

School of Nursing

Position Open To:

All Applicants

Weekly Scheduled Hours:

20

FLSA Status:

Non-Exempt

Earliest Start Date:

Immediately

Position Duration:

Expected to Continue

Location:

UT MAIN CAMPUS

Job Details:

Purpose

The University of Texas School of Nursing, Instructional Technology Specialist is an essential and engaging role that supports nursing faculty in educating nursing students. The instructional technology specialist plays a critical role in fostering collaboration between faculty members and IT support services, contributing to the seamless integration of technology into the teaching and learning environment within the School of Nursing. This role involves ensuring that faculty members' technology needs in both physical and digital learning environments are met efficiently. The position also provides day to day technology support for the School of Nursing educational activities through collaboration with other internal and external support departments.

Responsibilities

• Act as the primary point of contact for faculty members seeking IT educational support, providing timely assistance and guidance.

• Collaborate with faculty to understand their specific technology needs and requirements, advocating for solutions and improvements.

• Coordinate the implementation of technology solutions tailored to meet faculty needs, including hardware, software, and infrastructure.

• Provide ongoing support and training to faculty on utilizing digital learning environments effectively, including Canvas Learning Management System (LMS), third-party tools, and classroom technologies.

• Stay updated on relevant regulations, standards, and best practices pertaining to educational technology and digital learning environments.

• Collaborate with external partners such as the Office of Academic Technology and ITS to ensure compliance with regulatory requirements.

• Engage in regular meetings and discussions with external partners to stay informed about developments and initiatives related to educational technology.

• Represent the interests and needs of the School of Nursing faculty within external committees, working groups, or task forces focused on technology standards and compliance.

• Foster partnerships and collaborations with external stakeholders to leverage resources and expertise for the benefit of School of Nursing learning environments.

• Back up technology educational support to the Simulation & Skills center for learner activities (simulations and skills course support).

• Back up technology educational support to the LEAP department for all external and internal activities (conferences, summer camp, continuing education events, etc.).

Required Qualifications

• Associate's degree in information technology, Computer Science, Education, or related field.

• Previous experience in providing technical support or customer service in an educational environment preferred.

• Strong understanding of classroom technology systems, including projectors, audiovisual equipment, and interactive displays.

• Excellent communication and interpersonal skills, with the ability to communicate effectively with faculty members and IT professionals.

• Proven problem-solving abilities and the capacity to manage multiple tasks simultaneously in a fast-paced environment.

• Familiarity with educational software applications, learning management systems, and instructional technology tools.

• Proficiency in computer equipment and office software MS Word/Excel/Teams/PowerPoint.

• Demonstrate ability to think critically, troubleshoot and take action to resolve issues.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Bachelor's degree in information technology, Computer Science, Education, or related field.

• Strong experience with Canvas learning management system, Academic IT support, and training/supporting Faculty end users

Salary Range

$50,004 - $55,000 FTE ($25,002 - $27,500 prorated, half-time basis)

Working Conditions

• 20 hours per week; Monday to Friday; 4-hour shifts to be arranged with supervisor

• Work is performed in office, classroom, and clinical lab settings.

• This position primarily operates in an office environment, with occasional visits to classrooms and IT support facilities.

• Flexibility in work hours may be required to accommodate faculty schedules and address emergent IT issues during evenings or weekends.

• Substantial time is spent working on a computer. This is semi-sedentary work which requires the following physical activities: sitting, walking, bending, stooping, lifting, caring, finger dexterity, repetitive motions, talking, hearing and visual acuity.

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.