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Information Technology Specialist (Network Services)

Expired Job

Department Of The Army Schofield Barracks , HI 96786

Posted 5 months ago

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HelpDuties Summary

About the Position:

Are you interested in helping to defend our Nation? Exciting career opportunities are available with the U.S. Army NETCOM!

This is a Direct Hire Solicitation for Cyber Workforce Positions.

Multiple vacancies exist and may be filled from this announcement at any of the locations listed. Applications will be accepted on an ongoing basis. However, the first cut-off date for referral to the hiring official with known/projected vacancies is 3 days from the opening date of the announcement. Subsequently, applications will be referred to selecting officials every 14 days or as vacancies occur. There may or may not be actual/projected vacancies at the time you submit your application and designate your locations of choice. Your resume will not be reviewed for qualifications until a position is requested to be filled.

Period of Eligibility: Your resume and any documents submitted will be retained for three months and may be used at any time during this period. After 3 months, you must reapply to this announcement in order to be considered.

Positions listed with multiple grades may be filled at any grade level and may or may not have promotion potential.

Positions may be filled as permanent, temporary or term with a full-time or part-time work schedule. Temporary positions may be extended up to a maximum of three years. Term positions may be extended up to a maximum of six years.

Pay will vary by grade level and geographic location.

Position may be designated Emergency Essential (E-E) in support of mobilization and wartime mission. If designated E-E, employee will be required to remain in the overseas position in the event of hostilities or mobilization until relieved by proper authority. E-E employees are required to undergo nuclear-biological and chemical training and to participate in readiness tests, mobilization, alerts, and field training exercises. Employee must pass a medical examination and receive required immunizations for the overseas/deployed location.

Learn more about this agency

Responsibilities

  • Defining and maintaining network architecture and infrastructure.

  • Configuring and optimizing network servers, hubs, routers, and switches.

  • Monitoring network capacity and performance.

  • Diagnosing and resolving network problems.

  • Installing, testing, maintaining, and upgrading network operating systems software.

  • Ensuring the rigorous application of information security/ information assurance policies, principles, and practices in the delivery of network services.

Travel Required
50% or less

  • Travel requirements vary by grade and position. While a few positions may require 50% business travel, most positions will have 10-30% business travel required.

Supervisory status

No

Promotion Potential
13

  • Job family (Series)
    2210 Information Technology Management

  • Requirements

HelpRequirements Conditions of Employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • SECURITY CLEARANCE
  • This position may require the incumbent be able to obtain and maintain a determination of eligibility for a Secret or Top Secret security clearance or access for the duration of employment.
  • POLYGRAPH
  • This position may require the incumbent to take and successfully pass a Counterintelligence Scope Polygraph (CI/Poly).
  • PASSPORT
  • This position may require the incumbent to possess, or obtain and maintain, a valid regular or official U.S. Passport.
  • SHIFT WORK/ROTATING SHIFTS
  • This position may require shift work to provide coverage on evenings, weekends, holidays, or special situations. Employee shifts may be rotated on a regularly scheduled basis.
  • OVERTIME - Due to the nature of this position, employees are required to work both planned and unscheduled overtime.

  • This position requires the incumbent to obtain and maintain the appropriate Information Assurance certification in accordance with DoD 8570.01-M, Information Assurance Workforce Improvement Program, within 6 months of entry onto duty.

  • This position may be designated "Mission Essential". In the event of severe weather conditions or other such emergency type situations the incumbent is required to report to work or remain at work as scheduled to support mission operations.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

GS-09 Minimum Qualifications

Specialized Experience: One year of specialized experience which includes installing network switches; and modifying network switch configurations to resolve incidents OR establishing new service OR performing remote diagnostics and troubleshooting of network related issues. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07).

OR

Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, two full years of graduate education from an accredited or pre-accredited institution that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.

GS-11 Minimum Qualifications

Specialized Experience: One year of specialized experience which includes configuring hubs, switches, or routers; monitoring network performance; and performing diagnostics, troubleshooting, or mitigation of network related issues using a multitude of tools/techniques. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09).

OR

Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, three full years of graduate education from an accredited or pre-accredited institution that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.

GS-12 Minimum Qualifications

Specialized Experience: One year of specialized experience which includes performing, or leading other network technicians in, identification, diagnostics, or resolution of complex network related issues; interpreting network security requirements or modifying network device configurations to maintain security compliance. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11).

GS-13 Minimum Qualifications

Specialized Experience: One year of specialized experience which includes integrating, operating, or optimizing multi-vendor LAN or WAN technologies; interpreting network-related security requirements; modifying network device configurations to meet security requirements; developing Standard Operating Procedures (SOPs), guides, or process maps related to network operations or problem/incident resolution; developing network architecture drawings/plans; and identifying, diagnosing, or resolving complex network performance issues and outages. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12).

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job at the GS-12 and GS-13 level, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:

(1) Attention to Detail

  • Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others.

(2) Customer Service

  • Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise.

(3) Oral Communication

  • Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions.

(4) Problem Solving

  • Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.

You will be evaluated on the basis of your level of competency in the following areas:

Education

Applications can be accepted from students who expect to complete qualifying education within 90 days from the date of application. You must still include transcripts with your application package, showing the courses and semester hours you have completed and courses in-progress, even though you have not earned a degree yet. You will not be able to start employment until you have completed the full education requirement and final transcripts have been verified.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html


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Information Technology Specialist (Network Services)

Expired Job

Department Of The Army