Information Technology Specialist (Police Department)

WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.

The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to the City of Torrance today.

The City of Torrance is seeking TWO experienced INFORMATION TECHNOLOGY SPCIALISTS who want to be part of the Torrance Police Department!

The Department

The Torrance Police Department has been proudly serving the community of Torrance for over 100 years.  Known for its low crime rates, the City of Torrance consistently ranks among the safest cities in the nation!

 Joining the Torrance Police Department will give you the opportunity to be part of a progressive, professional law enforcement agency that spans an area of 22 square miles and serves more than 147,000 residents.  The Torrance Police Department strives to remain at the forefront of policing by providing our officers with the latest in public safety equipment and technology, and by providing our officers with the best law enforcement training available.

The Position

Under direction, Information Technology Specialists install and maintain computer systems, networks and related equipment; conduct training and develop training materials, and administer the City's network infrastructure and information systems.

Although normal working hours are a 9/80 schedule with alternate Fridays off, this position must be available to work on various weekends and closed Fridays during computer "down" times. In addition, the Information Technology Analyst must be available to be on call.

Note: Up to 15% additional for Certification Pay.  For more information, please click here to review Premium Pay for qualifying certifications.

For a detailed job description, please click here.

Education and Experience

Any combination of education and experience that provides the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be:

Two years of technical experience performing a full range of computer support and networking activities including software and hardware installation, applications support, trouble-shooting, LAN administration, or in conducting training or preparing user documentation involving data processing systems or software currently in use by the City and graduation from a recognized two-year college with an AA degree in computer science or a related field. 

Ideal Candidate

In addition to the minimum requirements, the ideal candidate will have:

• Experience in providing technical support to end-users, including troubleshooting hardware and software issues, and diagnosing problems in a Windows, Active Directory, and O365.

• Understand how to operate, install, and maintain computer hardware, peripherals, and software as well as the principles, practices, and procedures involved in the maintenance and operations;

• Experience in managing user accounts, permissions, and security settings in a Windows AD environment;

• Experience in monitoring and maintenance of IT systems to ensure their optimal performances, security, and availability such as system backups, anti-virus, Windows and application updates;

• Ability to prioritize multiple tasks, manage competing priorities, and work efficiently to complete tasks and projects in a given timeframe;

• Excellent oral and written communications skills; 

• A team-oriented attitude and the ability to work well with others;

• Willingness to be available at times outside regularly scheduled work hours to perform system maintenance or resolve operational problems.

License and/or Certifications

Certification as a Microsoft Certified Systems Engineer (MCSE) is desirable.  MCSE certification must be related to products and versions currently in use by the City.

Desired certifications include Microsoft, Cisco, CompTIA, Cybersecurity, and/or Information Security.

Interested candidates must submit an online application and supplemental questionnaire at www.TorranceCA.Gov/Jobs.  Application submission will be accepted on a continuous basis until the position is filled.

Only those candidates who best meet the City and Department's needs will be invited to participate in the examination process, which will consist of the following components:

Panel Interview: 100% (Tentatively scheduled as needed.)

Visit www.TorranceCA.Gov to find out more information about our community.

The City of Torrance Conflict of Interest Code requires that employees in this classification file an annual Financial Disclosure Statement.  Information about this requirement may be obtained from the City Clerk's office.

Applicants with disabilities who require special testing arrangements must contact Human Resources.  If you have a disability for which you require an accommodation, please contact us at (310) 618-2915 prior to the test date.  For further information, click here. 

Candidates must pass each component of the exam process, as well as a thorough background investigation to be considered for hire. The background investigation will include job and personal references, arrest records, credit history, use of controlled substances, medical evaluations, and a polygraph. 

The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice.

City of Torrance Inclusion Statement

The City of Torrance is a welcoming and culturally-rich community. As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact.

The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees!