Job Description and Duties

The California Student Aid Commission (CSAC) is seeking an Information Technology (IT) Specialist II. In this expert role, you will be responsible for leadership and expertise in managing, supporting, and administering enterprise and complex cloud network services.

The incumbent requires an expert level of knowledge, skills, and abilities in all aspects of networks in multiple instances that provide the following services throughout the department which include but not limited to, the Amazon Web Services (AWS) cloud hosting, Azure Cloud Services (ACS) cloud hosting, Google cloud, public cloud infrastructure, co-location architecture, cloud application programming interface (APIs) and protocols that enable a hybrid network model. The incumbent must have knowledge on deployment and management of cloud and network services and integration across local and wide-area networks through virtual private networks (VPN).

The IT Specialist II works with business staff, infrastructure architects, management, and other technical experts to develop and maintain the long-term architectural, maintenance, and support strategies for CSAC networking systems. The incumbent makes networking architecture decisions for project teams and ensures those decisions are consistent with long-term strategies and architecture.

You will find additional information about the job in the Duty Statement.

Working Conditions

Employee's work is to be performed within an office environment, and is equipped with standard or ergonomic office equipment, as needed. Attend meetings in designated conference rooms and be willing to travel to off-site locations.

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on the CSAC's current telework policy.

While the CSAC supports telework, in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises, as determined by the Department. The selected candidate may be required to conduct business travel on behalf of the Department or commute to the headquartered location.

Business travel reimbursements considers an employee's designated Headquarters Location, primary residence, and may be subject to California Department of Human Resources regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST II

Additional Documents

• Job Application Package Checklist

• Duty Statement

Position Details

Job Code #:

JC-422177

Position #(s):

270-701-1414-XXX

Working Title:

Enterprise Infrastructure Senior Specialist

Classification:

INFORMATION TECHNOLOGY SPECIALIST II

$8,130.00 - $10,893.00 A

of Positions:

1

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Work Week:

E

Department Information

As the principal state agency, the California Student Aid Commission is responsible for administering financial aid programs for students attending public and private universities, colleges, and vocational schools in California. By joining us, you become part of a passionate and driven organization dedicated to its mission where all areas across the organization are aligned with the common goal of developing technical and analytical skills and leadership abilities, through promoting teamwork and cross-functional teams.

Department Website: https://www.csac.ca.gov/job-opportunities

Special Requirements

This position is subject to on-call and standby time and periodic off-shift, weekend work. This position is work week group "E" which is exempted from coverage under the Fair Labor Standards Act (FLSA). A work week group "E" or salaried employee does not receive overtime compensation and may be required to work specific hours to provide services when deemed necessary by management. Employees who are excluded from FLSA shall not charge paid leave for absences of less than whole day increments or docked for absences of less than a whole day.

Cut off dates are beginning March 27th, 2024, April 10th, 2024, April 24th, 2024, etc. and every 2 weeks after until the position is filled.

Application Instructions

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: Until Filled

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov.

When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

CA Student Aid Commission

Attn: HR-Recruitment

P.O. Box 3210

Rancho Cordova, CA 95741-3210

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

CA Student Aid Commission

HR-Recruitment

11120 International Drive, Suite 100

Rancho Cordova, CA 95670

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

• Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

You are an experienced Information Technology (IT) Specialist II and subject matter expert, who wants to focus on promoting and supporting the foundational information system principles of confidentiality, integrity, and availability throughout the department. The following bullet points describe you:

• You have experience designing, administering, configuring, and troubleshooting IT networking areas like firewall, networking equipment's, Palo Alto, Aruba etc.

• You have experience in cloud product configurations and customizations.

• You have experience in vulnerability assessment, threat assessment, risk management, and remediation planning.

• You have experience in AWS Cloud computing and native technologies (AWS EC2, AWS Elastic IP, AWS WAF, AWS Directory Service, AWS VPC, Subnets, AWS NAT Gateway, AWS EKS, AWS ECR, AWS Elastic Cache, etc.)

• You have experience performing as an IT subject matter expert within an organization.

• You have experience in Window, Linux, and Unix OS environments.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: https://www.csac.ca.gov/job-opportunities

Human Resources Contact:

Teresa Stroschein

(916) 464-8180

tstroschein@csac.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Libby Avalos

(916) 464-7998

EEO@csac.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.