Information Technology Specialist

Department Of State - Agency Wide Charleston , SC 29401

Posted 3 months ago



This position is located in the Bureau of the Comptroller and Global Financial Services, Office of Global Systems Unit, in the Financial Systems in Charleston, South Carolina (CGFS/GS/FS). The Financial Systems Section manages the configuration, installation, implementation, optimization, and operation of systems and networks enabling the execution of domestic and overseas financial transactions.


Consult with system design teams in defining requirements for and determining the optimal configuration of new or enhanced financial systems.
Administer the installation and implementation of new systems ensuring interoperability and integration within the existing financial systems infrastructure.
Ensure that installed financial systems and networks meet current requirements and initiates efforts to develop new and enhanced systems where determined to be necessary to meet new or changing requirements.
Manage the development, testing, implementation, and maintenance of plans and procedures for the backup and recovery of systems and networks.
Maintain a keen awareness of current research and development in the information technology field.

Travel Required

Not required

Supervisory status


Promotion Potential


Job family (Series)


Conditions of Employment

U.S. Citizenship is required.
Must be able to obtain and maintain a Top Secret security clearance.
One year probationary period, unless excepted by regulation.
Incumbent will be subject to random drug testing.


Applicants must meet all the required qualification requirements, including education and any selective placement factors described below by the closing date of this announcement.

If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.
Applicants applying for the GS-13 grade level must meet the following requirements:

Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:

Attention to Detail

  • Investigating, evaluating, and selecting tools and methods for improving productivity and software quality throughout the life cycle thoroughly review various Information Technology (IT) related data/information ensuring tasks are complete, precise, and accurate for a given IT situation performs a detailed feasibility analysis for adopting new software design technologies.
    Customer Service

  • Works with clients and customers to assess their needs, provide information or assistance resolving issues through a problem resolution database and ensuring customers are properly trained in the full range of features and functions of a system.
    Oral Communication

  • Communicates complex technical requirements to nontechnical personnel prepares and presents briefings to senior management officials on complex/controversial issues Provides advice, guidance, and recommendations to the enhancement and management of infrastructure and information systems negotiates agreements, establishes relationships, and represents the program in dealings with other organizations.
    Problem Solving

  • Isolates, diagnoses/ and corrects problems that arise in the support, administration, and management of applications, databases, servers, storage, networking, and virtualization that comprise the development network infrastructure. Evaluates the impact of changes in policy or regulations that affect business operations to be automated in order to adjust systems designs to accommodate changes.

Have at least 1 full year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.
Qualifying specialized experience must demonstrate the following:
Experience applying advanced Information Technology (IT) principles, concepts, methods, standards, and practices sufficient to develop and interpret policies, procedures, and strategies governing the planning and delivery of services throughout an organization.;
Experience with BEA Tuxedo transaction processing; and
Experience applying systems analysis principles and techniques, business process engineering concepts, and new information technologies sufficient to assess new systems design methodologies to improve the way IT is applied to key business functions.
NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

There is no substitute of education for specialized experience for the GS-13 position.


See the qualifications section of this vacancy announcement for education requirements, if applicable.

Additional information

For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at or .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated and rated under the Category Rating and Selection procedures. Based on your responses to the job-specific self-assessment questions, eligible candidates are placed for selection consideration into one of three pre-defined quality categories as described below:

Highly-qualified Category

  • In addition to meeting minimum qualifications for the position, candidates must fully demonstrate proficiency in all major aspects of the position.

Well Qualified Category

  • In addition to meeting minimum qualifications, candidates must demonstrate proficiency in some, but not all of the major aspects of the position.

Qualified Category

  • In addition to meeting minimum qualifications, applicants must demonstrate a basic level of knowledge, skill and ability of the position.

Your qualifications will be evaluated on the following knowledge, skills, abilities (KSAs) and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:
Knowledge of automated financial software systems.
Knowledge of transaction processing and web logic applications in a Microsoft Windows server environment.
Ability to support large-scale data warehouse architectures and solutions, including Extract, Transform and Load (ETL) processes and software.
Knowledge of supporting enterprise scheduling software that operate cycles including batch interface processing and Microsoft Windows scripting in a production environment.
Knowledge of software applications.
Knowledge of database backup and recovery procedures.
Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week. For assistance with creating a resume, please click .

Application of Veterans Preference: The Category Rating Method does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligibles within each pre-defined quality category. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent (i.e., CPS and CP) must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher.

Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) candidates must be rated "Well Qualified" for the position to receive consideration for special priority.

Applicants must meet all the qualification requirements and submit any required supporting documentation by the closing date of this announcement. Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview.
To preview questions please .

Background checks and security clearance

Security clearance

Drug test required


Required Documents

All required documents listed below, that are applicable to you, must be submitted to our automated system "Gateway to State" by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.

1.Resume - your resume or any other written format you choose should contain the required information as specified in the How You Will Be Evaluated section. Insufficient information will result in an ineligible rating.

2.A completed online job specific self-assessment questionnaire through the Departments automated system Gateway to State .

3.Transcripts - if applicable, see the Qualifications section of the announcement. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment.

4.If you are qualifying based on other criteria listed under the Qualification Section of this announcement, you MUST submit the required supporting documentation (certificates, certifications, etc.) with your application.

5.Veterans Preference

  • If claiming veterans preference, you must indicate the type of veteran's preference you are claiming on your resume.

For 5-point veterans preference, you must provide a copy of your DD-214 Certificate of Release or Discharge from Active Duty (Member Copy 4 is preferable) which must show the type of discharge and dates of active duty. If you are currently on active duty, you must provide a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions.

The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this vacancy announcement. If the appropriate information is not submitted to confirm your current or expected discharge status, dates of service, etc., you will not receive credit for the claimed active duty military service.

For 10-point veteran's preference, in addition to the DD-214 or certification, you must also submit a current version of the and any documentation required by this form to support your claim. Previous editions of the SF-15 will not be accepted.

If we cannot verify your 10-point preference status, you will receive 5-point preference if veterans' preference requirements have been met. For further information regarding Veterans, .

For Sole Survivorship preference, you must provide a copy of your DD-214 (Member Copy 4 is preferable) or another form of official documentation which shows your discharge or release from active duty occurred on or after August 29, 2008 and was based on a sole survivorship discharge.

To gain access to your DD214 online, please visit:

6.CTAP/ICTAP eligibles must submit a copy of the appropriate documentation with their application. See links below:

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.

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Information Technology Specialist

Department Of State - Agency Wide