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Information Technology Specialist (Custspt)

Expired Job

Air National Guard Units (Title 32/Title 5) St. Louis , MO 63125

Posted 2 months ago



This National Guard position is for a GS-2210-11 INFORMATION TECHNOLOGY SPECIALIST (CUSTSPT) (Title 32), Position Description Number D2182P01 in FAC 451000 and is part of the MO 131st Bomb Wing.

APPOINTMENT FACTORS: This is a Permanent Excepted Service position. This is a bargaining unit position.


Manages the assigned information technology (IT)/communications environment with privileged access at the network level.
Plans, coordinates, installs, and continuously analyzes system design, hardware and software.
Develops, recommends, and installs solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system.
Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of system resources.
Provides customer technical assistance and support for all users.
Provides ongoing technical support to customers to ensure proper functional use of equipment and programs and to preclude undue interruptions to IT and communications services.
Works with customers to ensure efficient operations which support each unit's requirements.
Determines customer requirements and assists customers by recognizing and analyzing trends and providing instruction and orientation services.
Identifies and documents system requirements for specific needs of customers.
Conducts in-depth analyses of system usage, user complaints, traffic interruptions, hardware and software capabilities, and other relevant factors.
Recommends methods and procedures and coordinates corrective action to optimize utilization of present equipment.
Conducts feasibility studies to identify and analyze system failures and analyzes data to determine if trends exist which forecast the need for future replacement or modification of system hardware and software.
Coordinates frequency needs with command level spectrum management office to maintain current allocations and obtain new authorizations.
Secures operating authority, and ensures minimal interference by ANG radio frequency (RF) operations.
Installs, maintains, and repairs hardware devices supporting a broad range of information and communications systems.
Performs other duties as assigned.

Travel Required

Occasional travel

  • You may be expected to travel for this position.

Supervisory status


Promotion Potential


Job family (Series)

Similar jobs


Conditions of Employment

NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact an Air National Guard recruiter at prior to applying for this position.
This is an Excepted Service position that requires membership in a compatible military assignment in the Missouri National Guard prior to the effective date of placement.
Selectee will be required to wear the military uniform.
Acceptance of an Excepted Service position constitutes concurrence with these requirements as a condition of employment.
Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
Males born after 31 December 1959 must be registered for Selective Service.
Individuals on incentive bonuses may be subject to recoupment or termination, contact the State Incentives Manager at Whiteman AFB at or at St. Joseph at for any questions concerning recoupment or termination.
May be required to successfully complete a probationary period.
Participation in direct deposit is mandatory.
Failure to complete management prescribed courses for full-time support personnel within the first year of employment or assignment, may be cause for reassignment or termination.
Advanced in hire rate may be granted to set pay above the minimum rate of the grade for a new employee if he/she possesses superior qualifications relevant to the positions' requirements and is essential to accomplish the agency's mission.
Advanced in hire rate may be granted to set pay above the minimum rate of the grade for a new employee if he/she possesses superior qualifications relevant to the positions' requirements and is essential to accomplish the agency's mission.


MILITARY REQUIREMENTS: Compatible military grade and assignment required prior to the effective date of placement.

This is an Excepted Service position that requires membership in a compatible military assignment in the employing state's National Guard. Applicants who are not currently a member of the National Guard must be eligible for immediate membership. If you are not sure you are eligible for military membership, please contact a National Guard recruiter at prior to applying for this position.

Selected candidate will be required to be in a compatible military assignment prior to effective date of placement. Selected candidate must be AFSC qualified within 12 months from date of appointment.

Maximum Military Grade

  • MSgt (E-7)

Minimum Military Grade

  • SrA (E-4)


  • AFSC 3D190, 3D0X1, 3D0X2, 3D0X3, 3D1X1, 3D1X2, 3D1X3 or 3D1X4

Supervisor must verify that selected individual occupies a compatible military position. Technicians will not be militarily senior to their full-time supervisor or wage leader (grade inversion).

GENERAL EXPERIENCE: Must possess experience that provided you basic knowledge of data processing functions and general management principles that enable you to understand the stages required to automate a work process; experience in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.

GS-11 SPECIALIZED EXPERIENCE: Must possess 36 months of specialized experience that demonstrates thorough knowledge of a wide range of technical methods in the detailed performance characteristics of specific information technology and telecommunications equipment, systems, services and transmission media.

Experience must demonstrates an in-depth understanding of basic electronics theory and operating principles, the applications of existing and planned technology to communications requirements, equipment interoperability and compatibility, and the methods and techniques for acquiring equipment, systems and services to accomplish information transfer. Experience must demonstrate thorough knowledge of customer support principles and methods to participate in the planning and delivery of customer support services to the organization; to install, configure, upgrade and troubleshoot any hardware and software components; to present formal and information training and assistance to customers; and to report, respond to, and resolve customer requests.


DOD Information Awareness Certification


The employee must obtain and maintain at a minimum a Secret security clearance.

Incumbent must possess or be able to obtain and maintain certifications per DoD Directive 8570.1-M, AR 25-2, and as detailed in the Information Assurance (IA) Training and Certification Best Business Practice (BBP).
Failure to satisfactorily obtain and maintain required certifications in accordance with the listed publications are grounds for termination.

Selectee is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoD Publication 8570.01-M, Information Assurance Workforce Improvement Program, dated 19 December 2005 (incorporating Change 1 dated 15 May 2008).

Must possess a Ph.D. or equivalent, or three years of progressively higher level graduate education in computer science, engineering, information science, or information systems management leading to such a degree.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency .

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Background checks and security clearance

Security clearance

Drug test required


Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1.Your resume showing work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed.

Helpful Hints for Applying:

  • Ensure that your resume contains your full name, address, phone and at least your last four digits of your social security number.

  • Include details about the experience that relates to the position you are applying for.

  • Be specific and always include Month and Year for the dates of your experience.

  • Be sure to include your applicable military experience and explain the duties of the MOS/AFSC held.

2.If you are using education to qualify for this position OR education is a mandatory requirement to meet qualifications, YOU MUST submit copies of college transcripts that identify each course, the college or university, semester or quarter hours earned, grade and grade-point received. Submitting a certificate or a degree will not suffice.

You must submit transcripts when required. Photocopies are acceptable.

3.If if you have previous Federal Civil Service employment or are employed by another Federal Agency, please submit a copy of your last Notification of Personnel Action, SF-50. If you have never been a Federal Civil Service employee, this is not a requirement. This is also not a requirement for current Technicians employed by the Missouri National Guard.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.

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Information Technology Specialist (Custspt)

Expired Job

Air National Guard Units (Title 32/Title 5)