Information Technology Specialist 2 (NY Helps), Item #00746

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Review Vacancy

Date Posted 06/28/24

Applications Due07/15/24

Vacancy ID161938

• Basics

• Schedule

• Location

• Job Specifics

• Contact

NY HELPYes

AgencyState Comptroller, Office of the

TitleInformation Technology Specialist 2 (NY HELPS), Item #00746

Occupational CategoryI.T. Engineering, Sciences

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $65001 to $85656 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address Office of the New York State Comptroller

110 State Street

City Albany

StateNY

Zip Code12236

Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller.

No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program:

Non-Competitive Qualifications for appointment under the NY HELPS Program:

For appointment to an Information Technology Specialist 2, you must have:

1.A bachelor's or higher-level degree in computer science, computer information systems, telecommunications, or management information systems.

2.OR - A bachelor's or higher-level degree, including or supplemented by 15 credit hours in computer science courses.

3.OR - A bachelor's or higher-level degree in any field and at least one year of the experience described below*.

4.OR - A minimum of 60 college semester credit hours including at least 15 credit hours in computer science courses and one year of the experience described below*.

5.OR - A total of two years of experience as described below*.

• Experience must be in the following computer related areas: network, server, storage, and systems management; telecommunications; IT customer support and training; computer installation, diagnosis and repair; technical writing; computer security; knowledge management; database administration, design and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing.

Competitive Minimum Qualifications:

You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 52.6 and/or 70.1 of the Civil Service Law.

Transfer:

For 52.6 or 70.1 transfer to an Information Technology Specialist 2, salary grade (SG)-18, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-16 or above.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office " GOT-IT (ny.gov)

Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

55-b/c:

This position may be designated 55 b/c and is subject to verification of applicant eligibility.

For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov)

Duties Description • Install and configure new software.

• Conduct operational readiness tests on newly built system components.

• Administer system components utilizing tools, techniques, and relevant computer capabilities.

• Create and maintain installation and system operations documentation for system components.

• Prepare "how-to" documents for team members to use as a quick reference to complete assigned tasks.

• Research available information and standards for maintaining systems.

• Assist with developing and/or updating procedures with the most up-to-date information.

• Participate in the development of technical and/or functional requirements.

• Communicate and collaborate with technical and non-technical staff to implement new procedures.

• Monitor and maintain the efficiency, reliability, and effectiveness of the Retirement Benefit Administration PeopleSoft system, and associated third-party systems.

• Apply updates, fixes, and patches to the system(s).

• Collaborate with other systems personnel to coordinate and properly apply system updates.

• Communicate regularly with the supervisor on software issues, system problems and project needs, as identified.

• Troubleshoot and resolve software and systems issues.

• Migrate code and/or file changes using the Phire version control software.

• Coordinate system outages to bring system components down and/or up.

• Support testing teams in the development and execution of test scripts.

• Provide on-call support for nightly batch processing and emergency migrations.

Additional Comments Knowledge, Skills and Abilities:

• Demonstrated experience with Operating Systems.

• Demonstrated coursework in Programming.

• Degrees/Minors/Certificates.

Telecommuting:

The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency's mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee's duties and work performance are aligned with telecommuting they may be allowed to do so. Upon approval to telecommute, OSC employees may telecommute up to 5 days per pay period.

Reasonable Accommodation:

The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.

Equal Opportunity Employment:

The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.

Some positions may require additional credentials or a background check to verify your identity.

Name Jane Rost

Telephone (518) 474-1924

Fax (518) 486-6723

Email Address Recruit@osc.ny.gov

Address

Street Office of Human Resources

110 State Street

City Albany

State NY

Zip Code 12236

Notes on ApplyingSubmit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to recruit@osc.ny.gov, no later than July 15, 2024. Documents must be sent as unlocked and accessible attachments.

Reference Item #00746-JER in the subject line of your email and on your cover letter for proper routing.

If you have questions about this vacancy, please contact this Division representative:

Division contact: Elizabeth Gifford, CIO_HR@osc.ny.gov

When responding, please include the reference number from this section only. The StateJobsNY website Vacancy ID # should not be included.