Job Description and Duties

Telework is available.

Under general direction of the Information Technology Manager (IT Mgr) II of Unix Services, the Information Technology Manager (IT Mgr) I, exercises independent responsibility in managing complex, statewide information technology (IT) policy development projects, and develops policies to support and implement IT throughout the State of California. Management and oversight of the platform require an advanced level of organizational understanding and support of innovative technical pursuits. The work requires knowledge of the infrastructure and platform and analysis to determine the nature and scope of the problems in addition to future direction of the platform. The IT Mgr I demonstrates all the necessary qualities of an effective project or function leader and play a key role in the success in the department's use of IT and to the business as a whole. The IT Mgr I also possess the general and technical competencies needed to manage, train, and mentor staff and customers in a complex technical area or process.

The IT Mgr I manages and directs the staff in the Linux & Solaris Support unit that is responsible for the installation, configuration, maintenance, and problem resolution of the Unix platforms including but not limited to Linux, Solaris, and Cloud Services at CDT for state and public entity customers, as well as application and communication software.

You will find additional information about the job in the Duty Statement.

Working Conditions

• Position may require the ability to be contacted for service outages or other emergencies.

• Must maintain consistent and predictable attendance.

• Position may require work outside of normal work hours.

• Some travel may be required for meetings, training and conferences.

• Must pass a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY MANAGER I

Additional Documents

• Job Application Package Checklist

• Duty Statement

Position Details

Job Code #:

JC-434074

Position #(s):

695-363-1405-003

Working Title:

TECHNOLOGY MANAGER

Classification:

INFORMATION TECHNOLOGY MANAGER I

$8,849.00 - $11,857.00

of Positions:

1

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Work Shift:

8:00 AM - 5:00 PM

Work Week:

MONDAY - FRIDAY

Department Information

The California Department of Technology (CDT) is the guardian of public data, a leader in information technology (IT) services and solutions, and has broad responsibility and authority over all aspects of technology in California state government, including policy formation, interagency coordination, IT project oversight, information security, technology service delivery, and advocacy.

As an industry leader, we are committed to partnering with state and local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government IT projects and services. Our success and legacy of service is reliant upon our highly talented, dedicated, and diverse workforce, for it is our individual cultural diversity, backgrounds, experiences, perspectives, and unique identities that spark our collaborative strength and innovative approach to serving the State of California.

Department Website: https://cdt.ca.gov/career-opportunities/job-openings/

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State Application (STD. 678) - For exam use only.

Please do not include your Social Security Number on any submitted documents.

STATEMENT OF QUALIFICATIONS (SOQ)

Instructions:

All interested applicants are required to submit a Statement of Qualifications (SOQ).

The Statement of Qualifications (SOQ) is a narrative discussion of how your education, experience, skills, and training meet the minimum and desirable qualifications to qualify you for the position. It serves as documentation of your ability to present information clearly and concisely in writing. Your SOQ must be typed, Arial 12 pt. font, no less than one-inch margins, and no more than two pages in length. Your SOQ should include the title "Statement of Qualifications" and your name in header and must address each of the items listed below.

Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ.

The SOQ should address the following:

• Provide an overview of your recent experience managing technical teams and your approach to customer service. State details related to your role, the services, and systems you oversaw, and the nature of the work. Explain what you did to continually improve service delivery, team morale and customer satisfaction.

• Describe your project management experience, specifically focusing on your involvement in the planning and execution of significant infrastructure and/or platform projects. This should include your contributions to strategy development, implementation processes, governance structures, and change management efforts, while managing the needs and expectations of internal and external stakeholders.

• Describe your background and proficiency in providing coaching and mentorship to employees. Highlight how you have cultivated a conducive work environment that fosters continuous learning, promotes personal growth, and acknowledges individual accomplishments, ultimately driving team members to achieve optimal performance levels.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/7/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Technology

Attn: LS / RPA 23-374 / JC 434074

Selection Services Unit

P.O. Box 1810

Rancho Cordova, CA 95741

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Technology

Security 2nd Floor

• Drop Off

• RPA 23-374 / JC 434074

10860 Gold Center Drive

Rancho Cordova, CA 95670

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

• Resume is required and must be included.

• Statement of Qualifications

• Please see "Special Requirements" section for further information.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Good technical writing skills and good verbal communication skills

• Knowledge of Linux & Solaris computer operating systems and hardware.

• UNIX concepts, components and processing techniques

• PC software tools such as MS Access, Excel, Word, HTML, etc

• Innovative, forward thinking individual

• Knowledge of the department's quality culture, core values, vision and mission.

• Knowledge of IT project management practices and techniques.

• Development of project plans, tasks and schedules.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: https://cdt.ca.gov/career-opportunities/job-openings/

Hiring Unit Contact:

Kim Crestelo

(916) 460-9848

kim.crestelo@state.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO

(916) 898-0119

eeo@state.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

The Fine Print

When applying for a Job Opening, you must be sure to submit one state application per RPA #. You must indicate the RPA # you are applying for on your application unless submitting electronically; otherwise, your application may not be processed.

If you have questions about the State Hiring Process visit our Career Opportunities webpage at https://cdt.ca.gov/career-opportunities/state-hiring-process.

Training and Development Assignment may be considered. Additional positions may be filled from this recruitment.

Additional Application Instructions

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 10/20/2023. Applicants who fail to submit the most current version of the STD. 678 may be disqualified. Employment Application STD. 678

Note: Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties will not be accepted. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.

Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at (866) 844-8671.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.