Information Technology Manager

Job Description Job Description The Information Technology Manager is responsible for the day to day operations of the company. They must be able to assess situations and resolve issues in a timely manner.

The position is also responsible for ensuring the seamless operation and security of the business technology systems. The IT Manager serves as a bridge between the IT department and other departments. The IT manager should have experience in graphic and Pre Media systems and workflows.

Responsibilities: Manage the deployment, maintenance, monitoring, security, patching, upgrading, and support of all IT systems, including telecommunications, infrastructure, hardware, software, and peripherals, including hands-on assistance. Create and oversee IT projects and function as a project manager. Coordinate with management to implement IT policies, procedures, strategies, and controls.

Select and oversee external resources to implement and perform cyber security protocols. Manage the company’s technology applications and improve operational efficiencies through the use of technology. Build strong relationships with management, operations, vendors, suppliers.

Collaborate with other departments to develop systems and procedures to improve internal reporting, tracking, and business operations automation. Perform and be accountable for IT annual and project-specific budget planning. Review and evaluate IT vendor contracts and resolve issues and discrepancies.

Job-Specific Competencies/Behaviors: Communicates well verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, and has good listening skills. Effectiveness in planning and controlling work, motivating and developing subordinates and contractors, improving work methods and results, and encouraging and supporting suggestions for improvement.

Plans for and uses resources efficiently and effectively. Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds the root cause of problems, and owns/acts on problems. Leads through change and adversity, motivates and encourages others.

Establishes project goals, milestones, and procedures; acquires project resources; coordinates projects throughout the company, and monitors project progress. Has extensive technology-specific knowledge, keeps knowledge up to date, and acts as a technical resource for others.

Education/Experience/Attributes/Requirements: 5 years of experience leading IT teams.

Bachelor’s degree in a relevant field required. Demonstrated experience supporting business environments running Windows 10/11, Azure, Office 365 and SharePoint. Knowledge of Netapp, VMware, CommVault, Esko Automation Engine, Active Directory, Mac OS, Unix , Windows and Xinet is a plus.

Ability to work with 3rd party vendors to troubleshoot and resolve issues quickly and efficiently. Excellent problem-solving skills, with an adaptable and flexible style in working with all types of individuals. Acts with a high level of professionalism and integrity.

Energetic and highly motivated with a strong sense of urgency. Highly entrepreneurial and self-motivated, able to work equally well independently and in a team environment. Proficient first-hand knowledge of network infrastructure, including routers, firewalls, and Telephony. Physically capable of safely moving around work site environments that could include uneven surfaces, stairs, ladders, under furniture, overhead, and lifting up to 50lbs.