Information Technology Manager

Information Technology Manager

• Type:Full Time

• Salary/Pay Rate:Up to $82,000 per Year

• Posted Date:02/21/2024

Department of Information Management and Technology

DISTINGUISHING FEATURES OF THE CLASS:

Under the general direction of the Mayor, the Information Technology Manager directs, manages, supervises, and coordinates the activities and operations of the Information Management & Technology Department including hardware, software, network and computer systems administration; identifies, recommends, develops, implements and supports cost-effective technology solutions for all aspects of City government. The IT Manager sets overall City information technology policy to meet overall organizational goals. The IT Manager prepares bid specifications and analyzes bid proposals for hardware and software; manages all contracts for services; coordinates activities with other departments and outside agencies. Administrative and technical supervision is exercised over all information technology staff. Does related work as required.

TYPICAL WORK ACTIVITIES:

• Management & technical responsibility for assigned services and activities of the Information Management & Technology department including designing, implementing, and administering City-wide information technology activities.

• Serves as chief technology advisor to the Mayor and members of City Council, as well as to department heads and managers on information technology.

• Manage, maintain, upgrade, and direct the installation, operation, and maintenance of information technology hardware and software.

• Administer and provide ongoing technical support and training for staff.

• Set City-wide information technology use policy.

• Manage and participate in the development and implementation of goals, objectives, policies, and priorities for assigned programs.

• Plan, direct, coordinate and review the work of information technology staff; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve problems.

• Develops and administers the department's annual budget.

• Coordinates information technology capital improvement purchases for all City department.

• Evaluate existing information technology needs of all departments; propose recommendations to maintain and improve the quality of service; plan, coordinate and implement improvements in service.

• Prepare bid specifications and analyze bid proposals for hardware and software citywide; analyze bid proposals for hardware and software; manages all contracts for services.

• Coordinates information technology activities with outside agencies.

• Manage and/or coordinate implementation of all technology projects within the city.

• Ensure the security of all network files, assignment of network, and backup of all network data.

• Maintain inventory control of all City information technology equipment.

• Researches, analyzes and communicates new concepts, ideas and techniques in information systems.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES & PERSONAL CHARACTERISTICS:

• Thorough knowledge of state-of-the-art information and communication technology and concepts, including enterprise-wide networking, distributed systems, relational database technology, open systems, local/wide area networking, personal computing applications, desktop computing and telecommunications.

• Thorough knowledge of organizational management, public and business administration, and budgeting.

• Thorough knowledge of the principles and methods of project management and contract management.

• Thorough knowledge of sound financial and business practices as it relates to equipment and service acquisition, budgeting, funding, billing, and cost containment.

• Ability to plan, organize and supervise the work of a diverse and highly technical staff to meet organization-wide and departmental user needs for a wide variety of information and telecommunication needs.

• Ability to work effectively with elected officials, executive, management, administrative and technical staff.

• Ability to present ideas clearly and concisely, both orally and in writing.

• Sound Judgment, innovative; flexible; resourceful; initiative; tact.

MINIMUM QUALIFICATIONS:

A. Graduation from a regionally accredited or New York State registered college or university with a Master's Degree in business or public administration, computer science, computer engineering, information systems or other closely related field and five years of information systems experience providing a wide variety of technical support in a mid to large size local government and one year of executive level information systems management experience in a mid to large size local government; OR

B. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Bachelor's degree and eight years of technical support experience and 3 years management experience as defined above; OR

C. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with an Associate's degree and ten years of technical support experience and 5 years management experience as defined above.

SPECIAL NOTE: Because of the radical evolution of technology in this field, qualifying experience must have been gained within the last 10 years.

Background Investigation and additional screenings: Each candidate is subject to a thorough background investigation to comply with requirements related to security, data types and supported systems. A conviction at any time may bar appointment to this position, result in termination and/or require additional screening at the discretion of the employer.

The City of Binghamton is an equal opportunity employer with a commitment to workforce diversification. All new hires are required to pass a pre-employment drug test as a condition of employment. Broome County residency is required at time of appointment.