Information Technology Analyst/Programmer III - Police Department

ABOUT THIS POSITION

The mission of the Phoenix Police Department is to build and foster strong relationships with the community through our outreach and engagement, while adhering to the highest standards and traditions of the department. The Phoenix Police Department is committed to the Guiding Values of our P.R.I.D.E. Statement: Protection, Responsibility, Integrity, Dedication and Employee Excellence

This position will support the Phoenix Police Department's Law Enforcement Critical Systems including the current system and impending Records Management Systems (RMS), Field Based Reporting (FBR), Centrally Linked Information for Public Safety (CLIPS), Computer Aided Dispatch (CAD), Mobile Data Terminals (MDT) and other critical systems throughout the department.

In addition, this position will:

• Troubleshoot existing software, configurations, associated interfaces, and data exchanges.

• Interact with internal and external customers, Law Enforcement Partner Agencies, and System Vendors.

• Work with end users on any critical system problems, issues, or business requirements.

• Implement migration plans, upgrade paths, supporting system architecture, and testing with other team members and agencies.

• Provide project technical support of any critical system change, upgrade, or migration.

• Work directly with vendors to troubleshoot, provide emergency support, and system upgrades.

• Provide after hours on-call support to all critical systems.

IDEAL CANDIDATE

• Ability to work:

• With business users to translate requirements into technical design and solutions.

• In a team environment with a strong focus on customer service and solution ownership.

• Independently and work well within a project team.

• Work after hours, including evenings, weekends, and holidays as required.

• Excellent written and verbal communication and presentation skills.

• Customer service skills.

SALARY

Pay Range: $74,797 - $121,825.60 annually.

Hiring Range: $74,797 - $105,284 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.

• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

BENEFITS

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information.

• 401(a) and 457 plans with employer contributions.

• Choice of generous medical HMO, PPO, or HSA/HDHP plans.

• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.

• Wellness incentive of up to $720 annually.

• Dental, vision, and life insurance options.

• Employer paid long-term disability.

• Free Bus/light rail pass.

• Tuition reimbursement program up to $6,500 per year.

• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.

• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.

• Federal Student Loan Forgiveness offered through Savi.

For more details, visit: Unit 007 Benefits.

MINIMUM QUALIFICATIONS

• Three years of experience in applications analysis and programming, systems analysis, and design; including project leader responsibility.

• Bachelor's degree in computer science, computer information systems, business administration, mathematics, or related field.

• Other combinations of experience and education, which meet the minimum requirements, may be substituted.

• The City job description can be found here.

• All finalists for positions are subject to a criminal background check applicable to the department or position.

• Positions in the Police Department must meet the background standards that are appropriate to non-sworn positions. The general factors for disqualification are listed here.

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

• Certifications in specialized IT fields.

• Development experience with:

• .NET, Webservices SQL Developer and Salesforce.

• Reporting tools such as SQR, BI Publisher, SQL, and/or PeopleSoft Query.

• Experience with/in:

• Collaborating with business users to translate requirements into technical design and solutions.

• Supporting data exchanges, including open data and Troubleshooting Law Enforcement Critical Systems and Interfaces.

• Gathering and design of technical specifications for customizations and reports testing.

• VB.NET (Visual Basic.NET) development software.

• SQL (Standard Query Language) database (storage procedures, triggers, and scripts).

• Linux, TSQL/SQL, Message Queue (IMB MQ), and Shell Scripting.

• Data migration and implementation.

• Using reporting tools such as SSRS.

• Database Development.

RECRUITMENT DATES

Recruitment closes March 25, 2024. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.

• If you are in need of computer resources, click here for free options.

• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.

• Explore other Employment Opportunities with the City of Phoenix.

• Subscribe to receive e-mail notifications about new employment opportunities.

• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

REFERENCE

Info Tech Analyst/Prg III, JC:09670, ID# 53428, 3/11/2024, USM, BL, Benefits: 007.

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.