Information Systems/Information Technology Junior Analyst

Behavior Health Network Springfield , MA 01105

Posted 2 months ago

If you are looking to build your career in Information Systems/Information Technology services while supporting the work and employees of a nonprofit agency, then this is the role for you!

Join our team of competent and compassionate professionals as a Information Systems/Information Technology Junior Analyst department at Behavioral Health Network!


In accordance with the BHN Mandatory COVID vaccine policy - all staff, interns, temps, residents and contractors are required to be fully vaccinated no later than day one of employment. Medical or religious exemptions will be offered and must be approved prior to starting work.

The same guidelines noted above apply during flu season (defined as December 1st - through end of flu season as announced by the CDC) for BHN's Mandatory Influenza Vaccine policy.

Additionally, BHN is a Tobacco Free workplace. All Staff, interns, temps, residents and contractors agree not to smell of or use Tobacco or ENDS products while on paid work time or within sight of any BHN facility.

Your experience, knowledge and advanced skills will support the IS/IT department and teams with the following:

  • Analyzation for user requirements, procedures, and problems to automate

  • Improve existing computer systems in a call center environment by performing day-to-day end user support, database/system maintenance, trouble shooting and enhancement of installed MS-SQL Server and proprietary processing

  • Analyzes the needs of all departments and works with the IT team to establish priorities for, and systems design and implementation of, MS-SQL Reporting Services (SSRS), Pentaho, Crystal Reports projects and other programming

  • Perform database management, client data imports/exports, analysis and reporting financial data management and data merge/purge.

  • Understand and perform data transfer process(ETL)

  • Research data discrepancies, and work within the IT/IS department as well as other departments to review and resolve system

  • Work with vendor-side support personnel on implementations, upgrades, patches, and application support.

  • Work with management to collect and define requirements and translate requirements into applications/reports/solutions that add value to the

  • Provide website maintenance and updates as

  • Provide assistance with FTP and IIS functionality and

Who are we?

Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities.

Reasons to work with BHN:

  • Work with an agency who does amazing things for others

  • You will be able to change a person's life by assisting our employees!

  • You will expand your understanding of various health areas at the same time providing tech support!

  • You will have the opportunity to grow within the agency

  • You will not be bored with our fast-paced environment

  • You will have excellent benefits package & time off benefits available

What are we looking for in a IS/IT Jr. Analyst?

  • Bachelor's degree in Computer Information Systems or related degree area and one to two years of experience or training or equivalent combination of education and experience

  • Basic skillset with MS SQL Server

  • Basic skillset with T_SQL queries

  • Knowledge of report development and standardization

  • Understanding of relational database(s) design

  • Effective organizational, communication, time-management, and interpersonal skills

  • High attention to detail

  • Must possess strong analytical and problem solving skills

  • Ability to handle multiple projects/tasks simultaneously while meeting deadlines

  • Ability to work flexible/extended hours, including evenings, and/or weekends as required

  • Desire to grow into a higher level Informational System Analyst role

  • Intermediate HTML/CSS experience

  • Basic knowledge of new Microsoft tools, such as Power Flow, Power Apps, Microsoft Forms

How do I apply to be a Information Systems/Information Technology Jr. Analyst?

If you are interested in this opportunity, please visit our website at and click on "Browse All Jobs" to apply!

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

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Information Systems/Information Technology Junior Analyst

Behavior Health Network