Information Systems Technician

MRC Global Inc Charleston , WV 25309

Posted 5 days ago


MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. We have an immediate opening for an Information Systems Technician.

Job Purpose:
Provide hardware and technical support; perform hardware related tasks on printers (laser and


Individual must be able to perform the essential duties with or without reasonable accommodation.

  • Provide direct IS support of mainfraim laser and label printers. Provide helpdesk support and resolve problems to the end user's satisfaction;

  • Provide in-person and telephone technical support for printers, applications and related technology;

  • Monitor and respond quickly and effectively to requests received through the Service Desk;

  • Modify configurations, utilities, software default settings, etc. for laser and label printers;

  • Document internal procedures;

  • Provide hardware spport and perform hardware related tasks on printers (label and laser), as well as handheld mobile devices;

  • Install, test and configure new printers and handheld mobile devices;

  • Knowledge and troubleshooting of mobile handheld devices;

  • Maintain inventory of printing software and software licenses;

  • Maintain accurate documentation for all devices;

  • Follow system-wide workstations and integration standards, policies and procedures;

  • Maintain professional knowledge of current trends and developments in the information technology field;

  • Carry out other duties within the scope, spirit, and purpose of the job;

  • Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately.


Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.

  • Undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work;

  • Strong PC skills with technical knowledge of hardware and hardware components;

  • Ability to learn MRC business processes and MRC specific software;

  • Valid Driver's License with the ability to meet the MRC vehicle policy.

Additional Qualifications:

  • Must have the ability to provide documentation verifying legal work status;

  • Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries;

  • Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.

Working Conditions:

For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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Information Systems Technician

MRC Global Inc