University Of Wisconsin Madison Madison , WI 53706
The Information Systems Support Specialist (ISSS) will be engaged with faculty, researchers, and staff in the implementation of new features, services and ongoing maintenance and support requests.
The ISSS will provide support for a core management application on campus, iLab. These responsibilities include user support, training, business analyses, system integration analyses, website development, and application updates and testing.
The ISSS will follow and act on the direction set forth by the Core Management Steering Committee (CMSC) charged with setting policies, procedures, priorities, standards, and overall iLab strategy. The ISSS will participate in these discussions and decisions and be responsible for providing information to the CMSC as part of the decision-making process.
The ISSS will report to the Assistant Director for Informatics for the UW Carbone Cancer Center.
Strong people and communication skills are required. The ideal candidate is curious, self-motivated and able to work with minimal supervision.
It is critical that the ISSS can work effectively in a matrixed environment, as well as maintain a high level of productivity when working independently. The selected candidate must be committed to providing quality customer service.
Employees will also be expected to uphold UWCCC core values as defined below:
Respect: Demonstrate respect for self and others -- behave professionally.
Integrity: Act with integrity and honesty.
Teamwork: Commit to and demonstrate teamwork.
Excellence: Ensure excellence, quality, and high ethical standards in conduct and performance.
The School of Medicine and Public Health has a deep and profound commitment to diversity both as an end in itself but, also as a valuable means for eliminating health disparities. As such, we strongly encourage applications from candidates who foster and promote the values of diversity and inclusion.