Information Systems Officer - Business Intelligence

RECRUITMENT BROCHURE: CLICK HERE

THE COMMUNITY

Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options.

The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses), serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach, and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation.

Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Known for its livable and desirable neighborhoods, Long Beach was named by America's Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. 

CITY GOVERNMENT

Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor.

The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. 

The City is supported by a FY 2024 total budget of approximately $3.3 billion with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov. 

THE DEPARTMENT

The Technology & Innovation Department (TID) plans and develops the technology infrastructure for the City and provides a centralized resource for technology deployment and support throughout the City. The Department integrates people, processes, and technology to increase the efficiency and effectiveness of City services through the work of its 197 FTEs while operating on a FY 2024 annual operating budget of nearly $72 million and multi-year capital projects budget of $101 million.

TID is organized into five bureaus: Business Operations, Digital Services, Enterprise Information Services, Infrastructure Services, and Technology Engagement & Support. The Department also manages LBTV, a production studio that develops custom programming and distributes City multimedia content via its broadcast TV station and social media platforms. Additional information about the department is available at www.longbeach.gov/ti.

THE POSITION

The Information Systems Officer position reports directly to the Enterprise Information Services Bureau Manager and oversees the Business Intelligence Division which is currently comprised of five team members. The position is part of TID's management team which leads and advises Long Beach to effectively respond to a rapidly evolving technology environment.

The Business Intelligence Division is responsible for the system administration of several systems related to reporting, data management, and payment technologies. Examples of these systems include iNovah, Kubra, and Simpler Systems.

 The primary focus of this position is to provide effective data management and oversee the planning, acquisition, deployment, and ongoing support of these systems. The team also provides database administration support for Oracle databases, develops data integrations between various internal and external systems, and partners with other technical resources on projects.

EXAMPLES OF DUTIES

The specific responsibilities of the position include:

• Plans, organizes, and directs the activities of Business Intelligence division staff, i.e., the Business Intelligence and Payment Systems teams, including managing allocation of staff and resources, hiring, staff development, mentoring, and performance management.

• Leads technology adoption and growth for a broad set of stakeholders.

• Responsible for the overall system administration and support for systems supported by the division including the planning and management of system upgrades.

• This position will be responsible for data requests, data integrations,  data warehousing, business intelligence (reporting), technical support, technical system design, and workflow automation.

• Works with department stakeholders to ensure an accurate understanding of technology needs.

• Provides a leadership role for data transformation and integrations.

• Develops and maintains batch processes, requirements, and processes.

• Modernizes legacy systems and/or processes.

• Assists with negotiating contracts for goods and services with third-party vendors.

• Ensures compliance with IT standards, policies, and procedures.

THE IDEAL CANDIDATE

The ideal candidate for this position is a seasoned technologist with robust leadership experience. They are organized, thinks "big picture", and comfortable staying abreast with current technology trends.

The candidate must be an exceptional communicator that can establish and maintain relationships with a broad set of stakeholders. Technical acumen, leadership, and communication are key qualities for this role. Success in this position will require a deep understanding of data management and a willingness to leverage cloud-based solutions.

Education

• A Bachelor's Degree from an accredited college or university. Related experience beyond the minimum requirement may be substituted for required education on a year-for-year basis.

Experience

• Five (5) years of increasingly responsible experience in technology management and system administration of enterprise systems. Three (3) years of which served as experience in a supervisory or lead capacity.

The following are desirable:

• A Master's Degree

• Professional certifications

• Knowledge of data management and data governance principles

• Knowledge of information management practices, system development lifecycle management, IT service management, and IT infrastructure library frameworks.

• Knowledge of business ecosystems such as Software as a Service (SaaS), Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Service Oriented Architecture (SOA), Application Programming Interfaces (API), and Open Data concepts.

This recruitment will close on 11:59 p.m. on Sunday, May 5, 2024. To be considered for this opportunity applicants must submit an online application, including a resume and cover letter, that reflects the scope and level of their current/most recent positions and responsibilities.

Online applications can be filed at

https://www.governmentjobs.com/careers/cpshrrs/jobs/4448641-0/information-systems-officer-business-intelligence

For additional information about this position, please contact:

Maricarmen Peoples, Senior HR Consultant at 916-471-3365

Following the close of filing, applications will be reviewed, and those candidates determined to be the best qualified will be invited to participate in the selection process which will include an oral interview by a selection panel.

The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce.

The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer.

If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act.

The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-6272.