Information Systems Analyst

Loyola University Of Chicago Inc Chicago , IL 60602

Posted 2 months ago

Position Details

Job Title INFORMATION SYSTEMS ANALYST Position Number 8100446 Job Category University Staff Job Type Full-Time FLSA Status Exempt Campus Rogers Park-Lake Shore Campus Department Name INFRASTRUCTURE SUPPORT SERVICES Location Code INFRASTRUCTURE SUPPORT SERVICES (07160A) Is this split and/or fully grant funded? No Duties and Responsibilities

Essential Duties and Responsibilities:
1.Install, configure, manage, and maintain university servers.
2.Isolate and resolve system problems as well as tune current systems for optimal performance.
3.Perform day-to-day system administration functions such as account creation, trouble tickets, and facilitating backups.
4.Test and integrate new hardware, systems, and modifications to existing equipment and systems.
5.Support mission-critical systems such as the University's email messaging system.
6.Create and maintain server documentation, including problem and resolution logs for future reference.
7.Provide technical support and guidance to users.
8.Coordinate with vendors on the installation or repair of hardware and software.
9.Work as a team member with other Infrastructure Services staff to ensure connectivity and compatibility between systems.
10. Other projects and responsibilities as assigned.

Minimum Education and/or Work Experience

Bachelor's degree in computer science or related IT discipline and at least one year experience in server administration and experience leading ITS projects and working on cross-functional teams. Will also consider equivalent combination of education and experience.

Bachelor's with two to five years of experience preferred.


1.Ability to learn fast and work through small projects, with minimal guidance.
2.Ability to work well with customers and in a cross-team environment.
3.Must be detail oriented, results focused, possess effective written and verbal communication skills, and be able to support change management initiatives.

Reasoning Ability:
1.Synthesizes complex or diverse information; Generates creative solutions; Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in both group and individual problem solving situations. Looks for ways to improve and promote quality; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
2.Demonstrated ability to research and resolve problems using a variety of resources and tools.
3.Prioritizing numerous issues of varying severity, and effectively manages the resolution of all issues within accepted service levels.

1.Exceptional customer service skills; Great attitude and strong work ethic; Ability to work independently and in team settings; Maintains confidentiality and follows ITS and other university policies regarding data security and protection; Balances team and individual responsibilities; Contributes to building a positive team spirit; Effectively influences actions and opinions of others; Strives to continuously build knowledge and skills; Shares expertise with others; Able to communicate technical ideas and concepts to non-technical audiences; Excellent oral and written communication skills.
2.Diversity Shows respect and sensitivity for cultural differences; educates others on the value of diversity.
3.Ethics Treats people with respect; Works with integrity and ethically; handles sensitive and confidential issues and materials appropriately.

Organizational Skills:
1.Supports the organization's goals and values; Develops strategies to achieve organizational goals; Adapts strategy to changing conditions; Includes appropriate people in decision-making process; Strong administrative and organizational skills.



Computer Skills
1.Experience with configuring, implementing, and troubleshooting enterprise-level, redundant, high availability systems.
2.Administration, support, and engineering experience with Windows or Linux systems required. Includes systems engineering, security hardening, storage configurations, backup and recovery, disaster recovery, etc.
3.Knowledge involving performance monitoring and system tuning.
4.Experience in virtualization technology (VMWare/Nutanix/Hyper-V).
5.Experience automating tasks with scripting languages, such as PowerShell Linux/Unix shell.
6.Experience with at least 2 of the following: Active Directory, Apache, Exchange, IIS, DNS, DHCP, Federated Authentication (ADFS/Shibboleth), File Servers, Microsoft Group Policy, Microsoft Office 365 / Azure, Print Servers.

Supervisory Responsibilities No Required operation of university owned vehicles No Does this position require direct animal or patient contact? No Physical Demands None Working Conditions None Open Date 08/11/2019 Close Date Special Instructions to Applicants

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Information Security Management Analyst

Jpmorgan Chase & Co.

Posted Yesterday

VIEW JOBS 9/15/2019 12:00:00 AM 2019-12-14T00:00 Information Security Management Analyst Req #: 190086837 Location: Chicago, IL, US Job Category: Technology Job Description: Working in Information Security Management, you'll design and implement processes and tools that safeguard the firm's computing environment. Creating action plans, mitigating risks and resolving control issues, you'll gain key insight into today's complex risk and regulatory landscape. Working with our cybersecurity team, you'll be at the forefront of innovation designed to strengthen our operations. Additionally, you'll have the chance to participate in steering committees, promote IT security awareness across the firm, advise and support business security risk and control activities, and drive your career in any direction you choose. This role requires a wide variety of strengths and capabilities, including: * Bachelor's degree or equivalent experience * Advanced knowledge of multiple IT control and project management practices, plus experience working across large environments. * Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals * Expertise in application and infrastructure high-availability and resiliency architectures * Proficiency in information security domains, including policies and standards, risk and control assessments, access controls, regulatory compliance, technology resiliency, risk and control governance and metrics, incident management, secure systems development lifecycle, vulnerability management and data protection * Energy and commitment to drive projects forward to achieve success * Strong verbal and written communication skills * A client-focused and team-oriented mindset * Understanding of identity & access management core principles * Ability to operate in highly-matrixed and geographically distributed organizations * Understanding of industry standard technologies and protocols such as SSO, LDAP, Active Directory, SAML a plus * Knowledge of externalized authorization management strategies a plus * Technical experience/background in application development a plus * Experience working in the financial services industry a plus Core responsibilities for the role include: * Assess and understand the current identity and access processes for existing internal application and identify strategies for onboarding * Engage internal application development teams and articulate the process for strategic Identity & Access Management tool onboarding * Directly coordinate with technical teams, strategic tool providers, and operations teams to complete onboarding * Document an approach for application onboarding to strategic tools and communicate the plan and key milestones to key stakeholders * Facilitate and monitor onboarding activities, proactively identify risks and issues and provide value added suggestions for remediation, escalating as necessary to program leadership * Capture and report on migration progress for assigned applications * Identify and implement process improvement opportunities The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient. When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry. At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. Jpmorgan Chase & Co. Chicago IL

Information Systems Analyst

Loyola University Of Chicago Inc