Information Software Technical Consultant - Early Career

Rockwell Automation, Inc. Cleveland , OH 44114

Posted 1 week ago


The Information Software Technical Consultant provides pre-sales services to both internal and external customers focusing on the implementation and deployment of Information Software products. The primary focus of the position is to support the Information Software Sales Team in working with our Customers on their Connected Enterprise Journeys; primarily MES, Analytics and IIoT.

Reporting to the Regional Technical Consultant Manager of Information Software, this position primarily provides sales support to the Information Software Sales Executives primarily within a designated region (i.e. NA, EMEA, LA, APR) as well as other key customer engagements from other sales teams including Global Sales & Marketing.

The role requires excellent communication skills and the ability to interact and influence effectively across all levels of the company. In addition, strong aptitude toward commercial, product/service/solution and application skills are necessary. This position requires moderate to extensive travel primarily within the designated region, but could include some in our other global regions.


  • Assist in responding to RFIs and RFQs

  • Work with Rockwell sales representatives on sales strategies, plans and execution

  • Present qualitative and quantitative value of the proposed solutions

  • Create custom presentations and documents that clearly state customer business problems and Rockwell solutions and benefits

  • Communicate with customer IT representatives to understand customer IT infrastructure and policies and to present solutions that fit into customer IT environment

  • Provide guidance to customers and implementers on ways to deploy proposed products including alternatives and their costs and benefits

  • Work with deployment teams (internal or partners) on deployment strategies and specific proposals as needed

  • Prepares technical materials, presentations and tools to improve sales force effectiveness.

  • Evaluates products and provides feedback on product features and performance.

  • Serves as technical expert for pre-sale customers and internal events.

  • Develops product enhancements to be used by various delivery teams in order to either extend existing product functionality and/or to improve development efficiency.

  • Serve as RA technical representative to industry associations and standards committees.

  • Customer focused attitude.

  • Works on issues of diverse scope where analysis of data requires evaluation of identifiable factors.

  • Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

  • Normally receives instruction on day-to-day work until experience is up to speed.

  • Demonstrates an ability to be a self-sufficient knowledge worker.

  • Receives guidelines and goals on new assignments and is expected to develop their own plan to achieve these goals.

  • Ability to work well with a team of individuals in order to meet a project goal.

EOE, M/F/Disabled, Vet




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