Information Software (Is) Technical Consultant

Rockwell Automation, Inc. Cleveland , OH 44114

Posted 3 months ago


The Information Software (IS) Technical Consultant provides pre-sales services to both internal and external customers focusing on the implementation and deployment of FactoryTalk Information Software products. The primary focus of the position is to support the IS Sales Team in working with our Customers on their Connected Enterprise Journeys.

Reporting to the Manager of Technical Consultants, Information Software, this position primarily provides sales support to the Information Software Sales Executives primarily within North America as well as other key customer engagements from other sales teams.

The role requires excellent communication skills and the ability to interact and influence effectively across all levels of the company. In addition, strong commercial, product/service/solution and application skills are necessary. This position requires moderate to extensive travel primarily within North America, but could include some in our other global regions.

The Sales Team are leaning on this person to provide their expertise in guiding the Customer's Technical requirements.

Summary of Responsibilities:

  • Respond to RFIs and RFQs

  • Work with Rockwell sales representatives on sales strategies, plans and execution

  • Present qualitative and quantitative value of the proposed solutions

  • Create custom presentations and documents that clearly state customer business problems and Rockwell solutions and benefits

  • Communicate with customer IT representatives to understand customer IT infrastructure and policies and to present solutions that fit into customer IT environment

  • Provide guidance to customers and implementers on ways to deploy proposed products including alternatives and their costs and benefits

  • Work with deployment teams (internal or partners) on deployment strategies and specific proposals as needed

  • Prepares technical materials, presentations and tools to improve sales force effectiveness.

  • Evaluates products and provides feedback on product features and performance.

  • Serves as technical expert for pre-sale customers and internal events.

  • Develops product enhancements to be used by various delivery teams in order to either extend existing product functionality and/or to improve development efficiency.

  • Serve as RA technical representative to industry associations and standards committees.

  • Customer focused attitude.

  • Works on issues of diverse scope where analysis of data requires evaluation of identifiable factors.

  • Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

  • Normally receives little instruction on day-to-day work.

  • Is a self-sufficient knowledge worker.

  • Receives guidelines and goals on new assignments and is expected to develop their own plan to achieve these goals.

  • Ability to manage an ad-hoc team of individuals in order to meet a project goal. #techjob

EOE, M/F/Disabled, Vet


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Information Software (Is) Technical Consultant

Rockwell Automation, Inc.