Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers.
The Active Directory Team is seeking a team member to work closely with internal business partners, internal technology teams, and external vendors to create solutions for the Wells Fargo Active Directory Infrastructure.
Uses scripting tools and automation to develop real-time monitoring, metrics, certification, and quality assurance applications
Works with technical leads, business analysts, system analysts, DBAs, infrastructure, and other cross-department teams to evaluate business needs and provide end-to-end technical solutions
Provides production monitoring and disaster recovery standard operating procedures (SOPs)
Provides 24x7 on-call support for Active Directory environment and its infrastructure components
Serves as second/third level SME support, implementing changes as necessary, EACO and problem ticket support when technical issues occur
Serves as escalation point for application support and troubleshooting, and provides guidance and direction to less experienced staff in resolution of escalated issues and/or complex production, application, or system problems
Serves as lead for Active Directory BCP, Security Planning, Audit Support, maintains all technology process documentation, performs BCP exercises, and provides audit evidence and support as needed
Assures that quality, security, and compliance requirements are met for supported area and oversees creation of or updates to and testing of the business continuation plan (BCP)
Advanced Information Security technical skills
Ability to manage complex issues and develop solutions
Excellent verbal and written communication skills
Knowledge and understanding of secured network configuration and troubleshooting with a firewall controlled environment
Experience utilizing PowerShell, Bash, Perl, or Python to automate complex manual tasks
Knowledge and understanding of virtualization technologies
Knowledge and understanding of LDAP (Lightweight Directory Access Protocol)
Advanced problem solving and technical troubleshooting capabilities
Exposure to Wells Fargo's Remedy Asset Management (PAC2000) application
1+ year of leadership experience including coaching, training, and mentoring
Strong vendor management skills
Other Desired Qualifications
Ability to work on call as assigned
Flexibility to frequently be on call beyond normal working hours
NC-Charlotte: 1525 W Wt Harris Blvd
IA-Des Moines: 800 Walnut St
AZ-Chandler: 2600 S Price Rd
AL-Homewood: 200 Wildwood Pkwy
NC-Winston Salem: 809 W 4 1/2 St
MO-Saint Louis: 1 N Jefferson Ave
MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.