Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.
This position as a member of Directory Services function requires planning, coordination, presentation, and technical writing skills.
Primary duties include, but are not limited to:
Plan and Coordinate efforts to implement solutions or remediate issues
Track progress of work plans and initiatives
Report and present KPI Metrics and Status on monthly, quarterly, and annual basis
Present plans and solutions to technical or non-technical audience
Compile technical implementation plans or documentation such as Standard Operating Procedures (SOPs)
Provide basic-level support for Microsoft Active Directory (AD), Azure AD as-needed
Engage internal or external support (vendor TAC) for additional support as-needed
Perform configuration updates or software upgrades via change control process
Participate in 24x7 On-Call Support rotation per schedule
Requires 5+ years of experience in the area of Planning and Coordination
Ability to compile technical implementation plans and technical documentation such as Standard Operating Procedures (SOPs)
Ability to compile presentations: Solution, KPI/Metrics, Status Updates
Ability to present materials to technical or non-technical staff
Must have the ability to multitask and work independently with little supervision
Basic level knowledge of Microsoft Active Directory (AD), Microsoft Azure AD, AD Connect, AD Federation Services
3+ years of experience in supporting Active Directory, Network, Server/System, or other Infrastructure technology
Possess understanding of IT security controls
Expert-level proficiency in MS Word, MS Excel, MS PowerPoint, and MS Visio
Basic-level proficiency in MS Active Directory (AD), Azure AD
Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.