Information Receptionist (Bilingual/Spanish)

Summary

This position will work in the Superior Court of the District of Columbia. It is the initial contact for government and corporate officials, foreign dignitaries, attorneys, witnesses, defendants, plaintiffs, and the general public.

Learn more about this agency

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Overview

• Accepting applications

• Open & closing dates

06/18/2024 to 07/02/2024

• Salary

$50,326 - $65,425 per year

• Pay scale & grade

JS 06

• Help

Location

1 vacancy in the following location:

• Washington, DC 1 vacancy

• Remote job

No

• Telework eligible

Yes-While the DC Courts has a telework policy, eligibility is determined by the respective division where the position is situated within the agency.

• Travel Required

Not required

• Relocation expenses reimbursed

No

• Appointment type

Permanent

• Work schedule

Full-time

• Service

Competitive

• Promotion potential

06

• Job family (Series)

0304 Information Receptionist

• Supervisory status

No

• Security clearance

Other

• Drug test

No

• Announcement number

ASD-2024-0003

• Control number

796268700

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This job is open to

• The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

United States Citizens or individuals lawfully admitted for permanent residency or authorized by the United States Citizenship and Immigration Service to work in the United States.

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Duties

BRIEF DESCRIPTION OF DUTIES:

• Assists the supervisor in the daily operation of the Information Office of the Superior Court

• Provides information, telephonically and in person, regarding daily court calendars, judicial courtroom assignments, and location of various court offices and divisions

• Provides court related information, telephonically and in person, to government officials, the general public, foreign dignitaries, corporate officials, attorneys, witnesses, defendants, plaintiffs, and visitors

• Uses a computer to research and provide answers to inquiries from the public (i.e. status of a case or record, etc.)

• Reports unusual conduct or behavior of visitors to the attention of security personnel and refers accidents or sudden illness to the Health Unit

• Possesses a calm, clear and distinctive voice to operate the court's paging system

• Maintains a record of requests from courtroom staff pertaining to the paging of attorneys

• Provides Spanish interpretations and translations for respondents, litigants, and the public

Must speak, interpret, read and write English and Spanish fluently.

The starting salary will be a Grade 6, step 3 unless currently in the Federal Government or DC Government.

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Requirements

Conditions of Employment

• A probationary period of one (1) year must be successfully completed.

• Background and security investigation are required.

• Must speak, interpret, read and write English and Spanish fluently.

To qualify for this position, you must submit the following:

1.Resume

2.Completed Vacancy Questionnaire

3.Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, college transcript or degree)

4.List of three (3) professional references

All required documentation must be received by the closing date of the announcement.

Qualifications

MINIMUM QUALIFICATIONS: High-school diploma or GED plus two (2) years of clerical or administrative experience in a court, legal or office environment. Experience with Windows Operating System is required.

Documentation of education (copy of HS diploma, GED certificate, or college transcript or degree) must be submitted with your application or your application will not be considered.

The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts' values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.

Must speak, interpret, read and write Spanish and English fluently.

Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts are required. If you are selected for the position, a criminal history records check will be conducted.

The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts' values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.

Education

To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking.

Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment. You can verify your education here: http://ope.ed.gov/accreditation/.

Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/

Additional information

This job is being filled by an alternative hiring process and is not in the competitive Federal civil service.

Please note there is a mandatory one year probationary period for all non-judicial new employees.

All required information must be received by the vacancy announcement closing date.

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• Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window

Learn more about federal benefits.

This is not a federal position.

The District of Columbia Courts is an independent branch of the District of Columbia Government and is not under the authority of the City Mayor or the D. C. Council. DC Courts' appropriation comes directly from Congress. All DC Courts non-judicial employees receive federal benefits for the following programs: Life Insurance, Retirement Benefits, Health Insurance and Workers Compensation.

Please click on the following for more information about these benefits:

http://www.opm.gov/Insure/health/enrollment/new_employees.asp

The DC Courts leave policy is as follows:

Annual Leave: New full-time employees earn four (4) hours of annual leave biweekly. After three years of service this increases to six (6)hours biweekly, and at 15 years it increases to eight(8)hours biweekly. Most military, federal and District of Columbia government service counts toward the time required to go into the next higher annual leave category. Employees can carry over no more than 240 hours of annual leave into the next leave year.

Sick Leave is used for personal medical needs, care of a family member, or adoption related purposes. Full-time employees earn four(4)hours of sick leave biweekly. This leave can be accrued without limit.

In addition to the federal health plans, the DC Courts offer employees supplemental vision and dental plans as well as a commuter transit benefit subsidy, for a maximum of $150 a month. There are 26 pay periods in the year.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Upon receipt of your complete application package, a review of your application will be made to ensure that you meet the minimum qualification requirements. Answers submitted in the questionnaire must be supported on your resume.

Your resume must reflect the relevant experience and that you meet the minimum qualifications or your application will not be considered.

You may preview questions for this vacancy.

• Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window

Learn more about federal benefits.

This is not a federal position.

The District of Columbia Courts is an independent branch of the District of Columbia Government and is not under the authority of the City Mayor or the D. C. Council. DC Courts' appropriation comes directly from Congress. All DC Courts non-judicial employees receive federal benefits for the following programs: Life Insurance, Retirement Benefits, Health Insurance and Workers Compensation.

Please click on the following for more information about these benefits:

http://www.opm.gov/Insure/health/enrollment/new_employees.asp

The DC Courts leave policy is as follows:

Annual Leave: New full-time employees earn four (4) hours of annual leave biweekly. After three years of service this increases to six (6)hours biweekly, and at 15 years it increases to eight(8)hours biweekly. Most military, federal and District of Columbia government service counts toward the time required to go into the next higher annual leave category. Employees can carry over no more than 240 hours of annual leave into the next leave year.

Sick Leave is used for personal medical needs, care of a family member, or adoption related purposes. Full-time employees earn four(4)hours of sick leave biweekly. This leave can be accrued without limit.

In addition to the federal health plans, the DC Courts offer employees supplemental vision and dental plans as well as a commuter transit benefit subsidy, for a maximum of $150 a month. There are 26 pay periods in the year.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

1.Resume

2.Completed Vacancy Questionnaire

3.Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, college transcript or diploma)

4.List of three (3) professional references

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the vacancy questionnaire. Afterward, click the Submit My Answers button at the end of the process.

Agency contact information

S.Juarez

Phone 202-879-0496 Email jobs@dcsc.gov

Address District of Columbia Courts

Moultrie Building

500 Indiana Avenue, NW

Washington, District of Columbia 20001

United States

Learn more about this agency

Next steps

Once your completed application is received, the qualified candidates will be referred to the hiring manager for further consideration and possible interview. All applicants will be notified of the final outcome.

• Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries

• Equal Employment Opportunity (EEO) Policy

• Financial suitability

• New employee probationary period

• Privacy Act

• Reasonable accommodation policy

• Selective Service

• Signature and false statements

• Social security number request

Help

Required Documents

1.Resume

2.Completed Vacancy Questionnaire

3.Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, college transcript or diploma)

4.List of three (3) professional references

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

How to Apply

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the vacancy questionnaire. Afterward, click the Submit My Answers button at the end of the process.

Read more

Agency contact information

S.Juarez

Phone 202-879-0496 Email jobs@dcsc.gov

Address District of Columbia Courts

Moultrie Building

500 Indiana Avenue, NW

Washington, District of Columbia 20001

United States

Learn more about this agency

Next steps

Once your completed application is received, the qualified candidates will be referred to the hiring manager for further consideration and possible interview. All applicants will be notified of the final outcome.

Read more

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries

• Equal Employment Opportunity (EEO) Policy

• Financial suitability

• New employee probationary period

• Privacy Act

• Reasonable accommodation policy

• Selective Service

• Signature and false statements

• Social security number request

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Help

Overview

• Accepting applications

• Open & closing dates

06/18/2024 to 07/02/2024

• Salary

$50,326 - $65,425 per year

• Pay scale & grade

JS 06

• Location

1 vacancy in the following location:

• Washington, DC 1 vacancy

• Remote job

No

• Telework eligible

Yes-While the DC Courts has a telework policy, eligibility is determined by the respective division where the position is situated within the agency.

• Travel Required

Not required

• Relocation expenses reimbursed

No

• Appointment type

Permanent

• Work schedule

Full-time

• Service

Competitive

• Promotion potential

06

• Job family (Series)

0304 Information Receptionist

• Supervisory status

No

• Security clearance

Other

• Drug test

No

• Announcement number

ASD-2024-0003

• Control number

796268700

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/796268700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.