Information Officer I (Specialist)

Job Description and Duties

Under the direction of the Assistant Deputy Director of Communications and Public Relations, and in consultation with the Chief of Strategic Communications, the Social Media Manager is responsible for the coordination and development of the digital content and engagement tools for the California High-Speed Rail Authority's (Authority) comprehensive statewide social media engagement plan. The incumbent is responsible for independently monitoring the Authority's official social media accounts and interacting with users through these platforms in real-time as the official voice of the Authority. The incumbent is also responsible for the planning and implementation of social media campaigns designed to promote the high-speed rail program on the Authority's social media and other digital platforms. The incumbent is also responsible for tracking and reporting strategic communication social media projects to Authority staff and leadership.

The hiring of this position is dependent upon the approval of the 2024/2025 State Budget.

You will find additional information about the job in the Duty Statement.

Working Conditions

Part-time telework is available for this position for California residents based on the requirements of the position. Hiring interviews may be available virtually, using teleconferencing or video conferencing options.

While working on-site, the incumbent works in a professional office environment, in a climate-controlled area that may fluctuate in temperature and is under artificial light. The incumbent will be required to use a computer, mouse, and keyboard, and will be required to sit for long periods of time at a computer screen. Employee must be able to focus for long periods of time, multi-task, adapt to changes in priorities, and complete tasks or projects with short notice. Employee must develop and maintain cooperative working relationships and display professionalism and respect for others in all contact opportunities.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• INFORMATION OFFICER I (SPECIALIST)

Additional Documents

• Job Application Package Checklist

• Duty Statement

Position Details

Job Code #:

JC-436470

Position #(s):

311-144-5601-004

Working Title:

Social Media Manager

Classification:

INFORMATION OFFICER I (SPECIALIST)

$5,684.00 - $7,114.00 A

Candidates who are new to California state service will be hired at the minimum salary of the classification. For classifications with alternate ranges, range placement is based on education/experience.

of Positions:

1

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

Are you looking for a different type of state government job? Something with a little more excitement and a more fast-paced and fluid environment? How about an opportunity to be part of one of the most remarkable transportation projects in California's history? The California High-Speed Rail Authority is a small and dynamic state agency that is looking for employees who are interested in a challenging and rewarding job opportunity.

Please let us know how you heard about our position by taking this brief survey. Completing this survey is not required to be considered for this vacancy.

https://www.surveymonkey.com/r/HCM6SCC

Department Website: https://hsr.ca.gov/jobs/

Special Requirements

A Statement of Qualifications (SOQ) is required for this position. An SOQ is a narrative that demonstrates your ability to address the duties of the role, relying on your education, training, and experience. The SOQ must be no more than two (2) pages in length and must address the item listed below. Resumes and cover letters do not take the place of the SOQ.

• Please provide an example of when you realized your project, company, and/or agency started trending on social media, either positively or negatively. Please describe how you responded to the situation. Did you do any rapid response? Did you pull together recommendation on potential responses for management review? What factors determined your response?
• Please describe your experience posting social media content in real time, either at a press conference or other event. How did you incorporate this real time content into any existing communication plans, and what tools and platforms did you use?

Applications received without the SOQ will not be considered. For assistance in completing the SOQ, please reach out to the Human Resources contact below.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 7/11/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

CA High Speed Rail Authority

Attn: Human Resources

770 L Street, Suite 620, MS 4

Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

CA High Speed Rail Authority

Human Resources

770 L Street, Suite 620, MS 4

Sacramento, CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

• Resume is optional. It may be included, but is not required.

• Statement of Qualifications - A Statement of Qualifications (SOQ) is required to apply. Please see above "Special Requirements" section for SOQ instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• General knowledge of and experience utilizing communication theory.

• Extensive experience and knowledge of social media and email marketing outreach.

• Experience using social media schedulers and collecting and analyzing metrics.

• Experience with Microsoft Office, Adobe Creative Suite, and Canva.

• Experience with photo composition, collecting video, and producing social media content.

• Ability to analyze issues for their newsworthiness and potential impact on the Authority.

• Ability to identify and resolve complex and sensitive social media issues.

• Knowledge of principles of transparency in state government.

• Ability to be flexible and adaptable to changing priorities in a fast-paced environment.

• Ability to work collaboratively in a team setting.

• Exceptional written and oral communication skills.

• Strong organizational skills.

• Ability to analyze data and present ideas and information effectively, both verbally and in writing.

• Ability to consult with and advise managers, supervisors, and administrators upon request.

• Able to resolve conflicts in a positive manner and maintain a high level of professional integrity.

Benefits

The State of California offers a comprehensive benefits package that includes health, vision, dental, a retirement pension, a telework stipend if applicable, and an array of other options.

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: https://hsr.ca.gov/jobs/

Human Resources Contact:

Human Resources

(916) 669-6606

humanresources@hsr.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Office

(916) 324-1541

eeo@hsr.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Application Information

The STD. 678 is required and each section must be filled out completely and thoroughly. Please do not include your Social Security Number, date of birth, veteran status, personal photos, LEAP information, or any other personally identifying information on any documents in your application package.

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

If applying via postal mail or by dropping off your application, applicants must include JC-436470 and Social Media Manager, 311-144-5601-004 in the 'Job Title' section of the STD. 678 to be considered for this position. Please indicate on the STD 678 your basis of eligibility in the "Explanations" field (i.e. SROA, surplus, reemployment, reinstatement, transfer, or list eligible.)

Surplus/SROA candidates must provide a copy of their surplus/SROA letter with their application. Consideration may be given to applicants on another Department's employment list, provided the criteria are met to transfer the eligibility from the employment list to the Authority's employment list. The High-Speed Rail Authority does not currently offer Training and Development opportunities at this time.

NOTE: To be considered for this job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. If you are new to California State service and you do not have list eligibility, you must take the exam for this classification. To gain employment list eligibility, please click here to access the exam bulletin.

Location

The High-Speed Rail Authority headquarters building is located in downtown Sacramento on the corner of 8th and L Street. We are located one block away from the 8th and Capitol light rail stop, as well as the 7th and Capitol light rail stop. The building is also within walking distance of DOCO, the California State Capitol Park, a farmer's market during summer months, and Old Sacramento.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.