Information Governance Manager - Product Owner

Description

CME Group is seeking an experienced Information Governance ("IG") Manager, positioned within the organization as an Agile Product Owner ("PO") serving as a single point of contact and advocate for stakeholders as part of the Data & Analytics Portfolio at CME Group.

The Data & Analytics Portfolio represents a collection of teams working on products aligned with a business area or capability. The portfolio structure supports the teams to achieve company goals by optimizing strategy, intake, budgeting, product delivery and measurement. The Data and Analytics portfolio brings together our Data Services, Applied Analytics and Data Platform capabilities in order to drive even greater value and commercial opportunity from our data assets.

Core responsibilities for the IG Manager will include driving the prioritization of information governance and privacy requirements throughout the product lifecycle and advocating for the deployment of these solutions within the Data & Analytics Portfolio.

The PO will run an Agile team to ensure clarity on both the "what" and the "why" of all requirements, providing direction on relative priority. The PO should define and maintain the team's backlog in close collaboration with the other team members such as the Product Manager, Solution Architect and Delivery team members. The PO is responsible for defining and prioritizing user stories and enablers, to achieve the goals in scope for each sprint.

The PO also serves as a key advisor on information governance and privacy requirements, working closely with other POs representing key areas to ensure alignment on direction, priorities and key dependencies. This role also articulates the "definition of done" and drives required documentation. The role will partner with various shared services teams including Data, Technology, Legal, Compliance, and Internal Audit.

The ideal candidate will be a subject matter expert with experience designing and implementing Information Governance, records management, and privacy management compliance programs.

The ideal candidate is a self-starter with strong communication skills, a command of the subject matter, business partnership mentality, an ability to read the room, a passion for customer success, and strong creative problem solving abilities. A familiarity with Google Cloud Platform (GCP) is a plus.

Principal Accountabilities:

• Demonstrate leadership and ownership of the product, and inspiring others to share and contribute to the product vision and goals

• Act as advocate for information governance policies and functional standards

• Work closely with Information Governance to stay current with changes to the governing program taking into account any technical modifications, where required

• Work with the Information Governance leadership team and the Product Manager to prioritize features and enhancements to improve retention, eDiscovery, privacy, confidentiality, access controls, and overall data governance capabilities

• Advocate with cross functional teams to ensure alignment on information governance key initiatives and the enterprise Information Governance Program

• Oversee the implementation of information governance & data governance tools and technologies within the ecosystems, advising on the configuration, testing, and deployment activities

• Participate in sprint and system demos, provide feedback in PI Retrospectives to reflect on progress, improvement, opportunities, and outcomes

• Scope, refine and prioritize requests along with the Product Manager

• Continuously monitor the product's performance, gathering feedback from customers and stakeholders using data driven insights to make informed decisions and prioritize future improvements

• Maintain a deep understanding of the competitive landscape, emerging trends, and new technologies that may impact the product's success

• Coordinate dependency resolution with other Product Owners and other stakeholders

• Support Domain/Solution architects to define and discharge non-functional requirements

• Support Product Manager to assess costs and potential trade-offs associated with product-specific demand

• Collaborate with the Product Manager to define an overarching strategy, vision and long term roadmap

• Act as the primary point of contact for all stakeholders on matters related to product

• Provide reasonable assurances and that the design of the product complies with all relevant regulations and standards

• Ensure internal awareness of new features and customer adoption.

Skills & Software Requirements:

• Strong communication and leadership skills

• Strong collaboration skills and experience in influencing cross functional teams

• Strong domain knowledge

• Desire to work in a client/stakeholder facing role.

• Strong business analysis skills including the ability to articulate customer requirements in a clear and concise manner

• A bias towards action

• Strong understanding of and ability to articulate technical/non-functional product requirements

• Agile experience, preferably with certification in SCRUM and/or SAFe preferred

• Experience with JIRA, GCP, and Google Workspace Confluence preferred

Experience:

• Information Governance and Privacy Experience

• Working knowledge of Agile, Lean and/or Iterative Development Methodologies

Education:

• Bachelor's Degree required with strong academic performance; BA/IT

Certifications: (One or more of the following preferred)

• Certified Scrum Product Owner (CSPO)

• Professional Scrum Product Owner (PSPO)

• Information Governance Professional (IGP)

• Certified Records Manager (CRM) OR Certified Records Analyst (CRA)

• Certified Information Privacy Professional (CIPP)

• Information Governance Professional (IGP)

• Certified E-Discovery Specialist (CEDS)

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