Information Center Consultant Trainee - Requires Reappointment

Indiana State University Terre Haute , IN 47801

Posted 1 month ago

Position Details

About the Institution

Founded in 1865, Indiana State University is a regional residential public institution focused on undergraduate education and offering masters and doctoral degrees in select areas. Classified as an engaged institution by the Carnegie Foundation, Indiana State University has been named to the President's Higher Education Honor Roll for Community Service each year since its creation. With 13,000 undergraduate and graduate students, Indiana State University has the most diverse student population in Indiana.

Indiana State University is located in Terre Haute, Indiana, a city known as the "Crossroads of America" for its position on the National Road (US 40) and the major North-South road US 41. Terre Haute has a great Midwestern esthetic and college-town feel and serves as a regional hub for commerce, arts, sports, cultural events, and medical services.

In addition to Indiana State University, the community is home to the Rose-Hulman Institute of Technology, IvyTech Community College, and Saint-Mary-of-the-Woods College. Indiana has been recognized for low cost of living and strong fiscal stability. Indiana State University is adjacent to vibrant downtown Terre Haute, with the commute to shopping, food, housing, arts, sports, and entertainment located within 15 minutes of campus.

Indianapolis, St. Louis, Chicago, and Cincinnati are easily accessible.

Indiana State University is perennially listed by both Forbes and the Princeton Review as one of the top schools in the Midwest. U.S.

News Best Colleges rankings describe Indiana State University as pedestrian friendly and beautifully landscaped, and the university has been recognized by Princeton Review as one the most environmentally responsible colleges. Indiana State University's commitment to community engagement and public service further distinguishes the institution. Students are motivated to apply both knowledge and creativity with local surrounding communities and counties.

Comments to Applicants

Candidates must be eligible to work in the U.S. for other than practical training. The university will not provide visa sponsorship for this position.

This position will remain open until filled. For full-consideration, please submit your application materials by September 4, 2019.

Job Title Information Center Consultant Trainee

  • Requires Reappointment Department Office of Information Technology Work Schedule

Work schedule may vary throughout different times of the year. During the semester, it will be Sunday Thursday. During summer and winter breaks, it will be Monday Friday.

Notice of Vacancy Number 19-00229 Desired Start Date 11/01/2019 Open Date 08/21/2019 Close Date Open Until Filled Yes Job Category Staff-Non-Exempt Professional Job Type Staff

  • Full-Time Pay Grade 8 Salary Range $16.72 -$18.89 per hour Benefits Associated with this Position

Employee Benefits

Benefits Received for Non-Exempt Professionals (BP)

  • Life Insurance: The coverage amount is based on two and one-half times appointment salary rounded up to the next whole thousand with a maximum coverage of $100,000 and includes the same amount of Accidental Death and Dismemberment benefits. The University currently pays the entire cost of coverage.

  • Medical, Dental and Prescription Drug Coverage: The cost of coverage is shared between employees and the University.

    Rates are determined by participation in Wellness Program and use of tobacco products. Coverage is available on the first of the month following appointment date.

  • TIAA Retirement Contributions: Contributions begin based upon the first day of employment at a contribution rate of ten (10) percent of base appointment salary paid in full by ISU.

    The contributions are vested immediately. There are 40 investment options from which to choose.

  • TIAA Auto Enroll: New employees are automatically enrolled in a tax deferred retirement program at hire: three (3) percent is deducted before taxes for the program to facilitate retirement planning. Employees may opt out of the program within 90 days.

  • Fee Waiver Program: Staff may enroll in up to 18 hours of course work each academic year at a reduced rate.

  • Sick Leave: Accrued at a rate of 12 days per fiscal year with unlimited accumulation.

  • Vacation: Pay level 11 and below accrues up to 15 vacation days earned per year 1 through 4; 20 vacation days per year thereafter. Pay level 12 and above accrues 20 vacation days per year

Optional Benefits

  • Voluntary Life Insurance: Additional amounts of life insurance may be purchased on employee, spouse and dependent children.

  • Voluntary Vision Plan: May enroll within the first 31 days of employment date.

Job Summary/Basic Function

Provide technical support to students, staff, and faculty via phone, email, and in-person.

Specific Responsibilities Required Relevant Education & Experience

Education: High school diploma and some college experience. Experience: None

Required Field(s) of Study

NA

Preferred Relevant Education and Experience Supervisory Responsibilities This job has no supervisory responsibilities. Required Certificates, Licenses and Registrations Other Required Certificates, Licenses and Registrations Preferred Certificates, Licenses and Registrations Preferred Other Certificates, Licenses and Registrations Knowledge, Skills and Abilities Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Experience and knowledge in job related program, Experience in an educational environment preferred, Willing to interact with students, Willing to work extended hours during events and peak seasons, when required, Work effectively with a diverse community, Professional demeanor, high energy, dynamic personality and excellent communication and interpersonal skills Other Knowledge, Skills and Abilities Qualifications & Disclaimer

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The information on this description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

NCAA Guidelines

All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.

No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.

Position Reappointment Required Yes



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Information Center Consultant Trainee - Requires Reappointment

Indiana State University