Information Associate

The Ohio State University Columbus , OH 43216

Posted 7 days ago

Position Information

Top Message Both current Ohio State employees and the general public may apply for this classified civil service position. Message to Applicants Number of Positions Available 1 University Title Information Associate Working Title Predoc Clinics Recep Department Dent Clinic Administration Department Location Columbus Requisition Number 444545 Summary of Duties

The Ohio State University College of Dentistry is seeking an Information Associate for the Clinic Administration Predoctoral Clinics. The Predoctoral Clinics are an important part of the health care delivery system ensuring optimal health care experience for our dental patients.

The Ohio State University College of Dentistry is the fourth largest public dental school in the United States and it is the only public dental school in Ohio. The college is divided into ten divisions with all major ADA-recognized dental specialties represented. The College has approximately 600 students in its undergraduate and graduate programs.

The Ohio State University is proud to be a premier employer that provides an exceptional total rewards package including medical, dental, vision and many other 'hidden' benefits. Our competitive benefits package is offered to all eligible faculty and staff in order to attract, develop and retain top performers eager to share their talent, time and success.

Our benefits support your health and financial goals and include not only health insurance, but also generous state retirement, tuition assistance for our employees and their dependents, wellness initiatives, and much more. Please visit for detailed information. Be your best at The Ohio State University!

The Predoctoral Clinic Receptionist functions as an integral member of a team of care providers in the College of Dentistry. Overall responsibilities include serving as one of the receptionists in the eight predoctoral clinics performing patient scheduling, taking incoming patient calls, patient check-in, tracking dental and hygiene students schedules, assisting with backup coverage as needed, verifying forms for accuracy and completeness, coordinating with and disseminating information to the patient care team; this position assists with providing coverage for student licensing exams, board screenings and participates in a team rotation to cover bi-weekly predoctoral evening clinic each semester.

Monday Friday 7:30 a.m. 4:30 p.m.

This position requires successful completion of a criminal background check and drug and alcohol screening.

This position may include weekends and evening work; candidate must be able to push/pull carts containing patient records or office supplies, bend/stretch/twist to pick up supplies, retrieve records or maintain office appearance, stand and walk for periods of time serving and assisting customers.

Additional Information for Applicants:

This position has been reposted.

Pre Employment Screening Requires the successful completion of a background check. Required Qualifications

One year of experience (1000 hours of course work or training) in customer service or communications, including analyzing and interpreting information; six months of experience (600 hours of training) in operation of computer and related peripheral equipment; three months of experience (300 hours of course work) in information research and analysis.

Desired Qualifications

Three years of customer service experience with direct (in person) customer contact; three years of experience using computers to generate a variety of materials ranging from basic to complex; three years of data entry experience with a high level of proficiency using Microsoft Office 2010 in a business environment; ability to use basic office equipment; fax machines, copier/printers, laminators; a high level of verbal and written skills; ability to contribute and work within a fast-paced team environment

Target Salary $12.50 - $15.00 Hourly Job Category Civil Service Job Appointment (FTE%)

Full/Part Time Full-time Temporary or Regular Regular Posting Start Date 12/01/2018 Posting End Date 01/20/2019 Dept Contact Name Brown,Candace C Dept Contact Phone 614/292-9877 Quick Link

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Information Associate

The Ohio State University