Information Analyst

Citgo Houston , TX 77020

Posted 1 week ago

RelocationRelocation Benefits are not available for this position. NoteEmployer will not sponsor visas for position Job Summary

Using business and technical experience, this position provides business process analysis, process design, and consulting services to the supported business units. This position supports Salesforce, Dell Boomi, custom .Net applications, PowerBuilder applications and WinLIMS configuration and upgrades tasks along with systems development and support services in a team-oriented environment.

The information analyst works in a team that collaborates with business users to determine how technology can help achieve business objectives. The information analyst also assists in systems design and development activities.

Minimum Qualifications

Degree: College Degree (Bachelors Level)

The minimum number of years of job related experience required by this job is: 3-5 Years.

List any specialized training or unique skills required:
2+ years of Salesforce experience implementing, supporting, integrating with cloud and on premise applications, development and light training. 1-2 years' experience integrating third-party application software with SAP utilizing tools such as Dell Boomi. 3-5 years programming development and maintenance experience utilizing tools such as SQL / Unix Scripting / Oracle DBMS / HTML & XML Client-side Scripting, ASP .Net, VB .Net, and/or C# .Net. 2-3 years hands on experience installing, upgrading, configuring, and troubleshooting third-party software such as Laboratory Information Management Systems (LIMS), Crystal Reports, Sybase PowerBuilder. Analytical, problem solving, and documentation skills. Experience in gathering business requirements and design/analysis.

Preferred Skills:

Salesforce. Dell Boomi . Oracle SQL*Plus.

Oracle SQL Developer. SAP Crystal Reports. SAP Sybase PowerBuilder.

SAP SD and/or MM data mining. WinLIMS. Experience designing and maintaining object models, workflows, approval processes, reports and dashboards. Experience converting legacy client-server applications to Salesforce. Experience monitoring and resolving workstation- and printer-related issues in a Microsoft Windows environment.

Job Duties Analysis Collaborate with process owners to analyze business processes and propose process improvements enabled by information technology. Participate in value proposition development.

Design and development Based on analysis described in Part 1, develop technical designs and implement software solutions to support business process improvements. Development tasks include custom programming using CITGO approved development tools and/or vendor-supplied software configuration tools. Planning Formulate, communicate and execute project plans, with limited supervision.

Provide input for project and departmental budget development. Team Leadership Collaborate with project team members. Prepare and execute oral and written communications.

System Support Anticipate and investigate production system problems/questions ascertaining root cause and corrective action needed. Design, develop, test and implement corrective action. Training Plan, prepare and deliver appropriate training to end-users.

Professional Development Develop technical skill sets, leadership skills, presentation skills, business area knowledge and independent thinking/decision making abilities on an ongoing basis. Stay abreast of technology innovation and its applicability to CITGO's business. Gain detailed knowledge of CITGO Business processes in specific areas of responsibility including interaction(s) with other business processes.



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