Info Reporting - Tax Ops Advisory Mgr

Paypal Omaha , NE 68102

Posted 2 months ago

Who we are

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal's 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

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Job Description Summary:

The Information Reporting Manager of Tax Operations Advisory will be the primary tax technical point of contact for the Information Reporting Operations function with respect to tax form (W9, W8, and self-certification) validation, tax reporting, and remediation initiatives for all products, processes and procedures related to US Forms 1099, FATCA and Common Reporting Standards (CRS).

The successful candidate will be able to work with cross functional partners to support operations teams and deliver on key initiatives related to audit, controversy, process re-engineering, new product builds, and subsequent due diligence requirements for reporting across domestic and global information reporting regimes.

Job Description:

Job Requirements:


  • Internal policy adviser for customer information reporting due diligence, global reporting and withholding requirements.

  • Establish and maintain reference documentation and guidelines for Information Reporting Operations, including training and support designed to mitigate risk and focus on customer experience

  • Advise on development of process and procedures for new products that give rise to 1099, FATCA and CRS reporting

  • Assist senior members of Tax Policy with IRS audits. Liaise with Information Reporting Operations to ensure complete and accurate data analysis.

  • Identify areas where existing processes require revision with an emphasis on reduction of manual process through automation to streamline FATCA, CRS and other US reporting

  • Lead special projects and remediation aimed at improving data quality across product and functions related to customer due diligence and reporting

  • Maintain highly effective partnerships with impacted business areas and related processes

  • Effectively assess external customer and internally directed complaints and inquiries for potential compliance impacts and work with the appropriate Compliance contacts, customer response teams, and/or line of business associates to identify regulatory issues and help businesses resolve customer concerns


  • BS/BA from an accredited institution and CPA, MBA or JD preferred.

  • 10 years experience with IRS rules, regulations, and guidance relating to all types of US and global information reporting and/or withholding regimes.

  • Proven experience using data to inform decision making.

  • Strong project management skills.

  • Analytical, verbal and written communications skills.

  • Ability to work and communicate well with various levels of management (including senior and executive management) and high-ranking IRS officials.

  • Proficiency with Excel, OneSource, TaxPort preferred



Travel Percent:


Primary Location:

San Jose, California, United States of America

Additional Locations:

New York, Omaha

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

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Info Reporting - Tax Ops Advisory Mgr