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Responsible for the development of product definition and solution plans to optimize the company's products for the Digital Store (retail) offering portfolio. Identifies new growth areas, new technology and emerging product / service opportunities, in order to stay competitive and expand market share. Conducts market analysis and leads business case for optimization of existing products/solutions and/or to create the next generation of products. Collaborates with the technology, research and development organizations to create products. Includes roles focused on technology platform marketing guidance and evangelism to a broad range of external parties.
Deliver global profitable revenue growth from the Xerox Services portfolio through effective offer lifecycle management. The role is responsible for the overall management of programs that change or improve services offerings for the retail industry (Digital Store). Leads the definition, planning, and the overall development process in the Time to Market (TTM) process. The role supports other phases of TTM by supporting the Deployment organization and the regions.
TBD Revenue, Profit, and % Growth accountability
Requires active collaboration and engagement with regional operating units in Americas, EMEA and Asia Pacific (in collaboration with Fuji Xerox).
Accountable for profitable growth via the Xerox Services portfolio, market share & performance
Lead the Digital Store (retail) offer team to ensure agile delivery of services products for effective, profitable and timely launch to market. Works with a matrix team and all the proper value chain partners to align our direct sales force and partners towards a common goal.
Ensure benchmark lifecycle management & sales enablement of Digital Store portfolio to include input to Services catalogue
Drive the direction of the Digital Store offerings and products in support of the overall services strategy. Participate and feed into the overall services strategy.
Lead the definition of the Xerox Services Value proposition to deliver content to enable fast delivery of the Digital Store global marketing plan
Key senior interface with regional operations teams (EMEA, Americas) and other supporting functions to ensure market competitiveness/relevance of services products during lifecycle
Establishes the key program deliverables (technical and non-technical) in partnership with the XS Chief Technology Officer, Commercial team and Delivery. This includes understanding and comprehending regional differences in deliverables. Specific program components include: software, hardware, support processes, documentation, training, market facing materials, road maps, transition and delivery processes, cost models that become basis for pricing models, licensing, etc.
Drive prioritization of requirements
Performs market and customer analysis to understand trends as well as the competition and incorporate these into the program plans and road maps
Documents events and progress against plan, keeping the program team and management apprised of on-going results.
Communication plans for the overall program either in forums or via published artifacts
Getting the program initiative through established Program Management processes
Working hand in hand with technology and product teams to ensure we have innovation and differentiation within the offering
Driving the program team to deal with exceptions, trade offs, and other difficult situations and escalations.
Establish metrics and track benefits and penetration of offering capabilities into the market place
Bachelor's degree in relevant area of study (e.g.,engineering, business administration)
Master of Business Administration or other relevant advanceddegree
Track record of delivering strong operational results
Deep understanding of Services Offerings and experience inthe retail Industry and adjacent opportunity areas
Previous experience with requirements management
Demonstrated ability to successful drive initiatives acrossa matrix organization
Previous experience performing Business analysis(quantitative and qualitative) and developing business case(s)
Ability to perform Cost Modelling
Ability to Negotiate, build consensus, and decision makingframeworks
Organized and methodical
Technology and IT aware
Experienced with Xerox TTM and other relevant best practices
Excellent articulation and presentation skills
Ability to travel several times a year
Can fully represent the current, future, and far out futuredirection of the offering capability assigned
Knowledge and experience with Channel Partner business model
Key work locations: United States preferred, (Norwalk, CT);Uxbridge/London UK
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.