Town Of Castle Rock, CO Castle Rock , CO 80109
Posted 2 weeks ago
This posting will remain open continuously until filled.
The Town of Castle Rock's future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock's identity and quality of life for the future? We value teamwork, cooperation, and quality communication. We strive to provide exceptional public service to our customers and encourage creativity and innovation. We welcome all that share those values to apply.
Essential Duties & Responsibilities:
Assists with creating staff schedules to ensure proper coverage, monitoring staff attendance and ensuring staff timesheets are completed accurately
Prepares pool schedule and responds to special user group requests
Monitors and maintains pool chemicals, temperature and pumps to ensure proper operation
Performs opening and closing procedures. Closes the pool due to inclement weather or contamination
Communicates with front desk staff to keep them informed of pool status
Inspects pool area and locker rooms for security, cleanliness and safety. Oversees cleaning duties and any required maintenance
Provides customer service and answers questions of patrons
Responds to emergencies; performs emergency first aid and life-saving techniques
Provides customer service by returning phone calls in reference to indoor pool schedules and status. Answers questions and provides information. Processes swim team and lap lane schedules and registrations
Distributes, collects and compiles all indoor pool evaluations and prepares reports for supervisors
Assists with continual deck-side monitoring and evaluation of indoor pool conditions to ensure customer satisfaction. Provides feedback to aquatics specialists and supervisors
Minimum Qualifications:
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Education: High School Diploma or GED
Experience: (1) one-year experience teaching lessons; Previous customer service experience is preferred
Licenses and/or Certifications Required:
Knowledge, Skills, and Abilities:
Skill in the operation of Microsoft products including Word, Outlook, and Excel
Customer service skills
Knowledge of and skill in using chemical supplies to treat swimming pools
Knowledge of and ability to perform life-saving procedures
Ability to exercise independent judgment to apply facts and advisory data to problem resolution. Advisory data includes Town of Castle Rock Personnel Guidelines, Parks and Recreation policies and procedures, and lifeguarding manuals
Physical Demands:
Occasional physical work lifting no more than 10 pounds
Occasional lifting, carrying, walking and standing
Occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and stop, kneel, crouch or crawl
Frequent hand/eye coordination to operate personal computer and office equipment
Vision for reading, recording and interpreting information
Speech communication and hearing to maintain communication with employees and citizens
Work Environment:
Equipment Used:
Must satisfactorily complete a criminal background check prior to commencing employment.
The Town of Castle Rock is an Equal Opportunity Employer.
Town Of Castle Rock, CO