*Primary Location: *170 Utopia Rd, Manchester, CT, USA
Division: *Cox Communications
Job Level: *Individual Contributor
Requisition Number: *215346
Do you have what it takes to be the face of Cox Communications and represent our outstanding products in top national and local retailers? In this role, youll be the link between customers and the Cox products that connect them to their family, friends and the world! *
At Cox, we connect people to the things they love. Now wed like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand.
As an Indirect Retail Sales Associate, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line ambassador of the Cox brand. Working at a third party location, you will guide customers through the purchase decision, installation process and education of Cox product and accessory offerings while providing an exceptional customer experience.
Keep reading to learn more and apply today!
At Cox Communications, our employees are our most important resource. To demonstrate the value we place in our employees, we offer: *
Generous benefits to include healthcare day one, paid time off and 401(k) matching
Free Internet and other Cox discounted services
Career development programs and ongoing training, including tuition assistance
Future career growth and promotional opportunities
Primary Responsibilities and Essential Functions *
Ensures individual sales, revenue, and customer experience targets are met
Explains, illustrates, demonstrates product and accessory capabilities and offers suggestions based on customers wants and needs
Provides best-in-class customer service skills and aids customers in completing purchases and resolving issues; maintains polished and professional presence
Executes promotions and campaigns designed to increase brand equity and achieve sales objectives
Ensures sales area remains well merchandised, clean, and visually appealing at all times
Participates in workshops, special events, and product demonstrations to drive customer loyalty
Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes inside and outside of the store
May be required to work in other locations that are in proximity to 'home store to meet the needs of the business
Provides support for other sales agents as needed to ensure optimal customer service
Assists with other duties as requested
HS diploma, GED or relevant work experience
Ability to meet established sales, retention, and customer experience targets
Willingness to work a flexible schedule which includes weekends, evenings, and holidays
Computer literacy with an aptitude for learning communication products and services
Must have reliable, consistent transportation and ability to work at a variety of retail locations
Track record of high individual performance with demonstrated financial result in sales and retention
Strong interpersonal and communication skills to effectively sell products using a solutions-based approach
Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
Ability to lift 25-50 pounds to help manage stock room inventory
Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
Additional Vendor Background Checks, Training or Certification may be required based on assigned Third Party Location.
1 or more year of experience in related field (i.e. Sales, Retail Sales, etc.)
AS/AA or Technical Certification in related discipline desired
Previous experience with store operational duties
Cash handling and previous billing system experience
Advanced knowledge of Cox products and services
Who We Are
About Cox Communications
Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions
Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Cox is an Equal Employment Opportunity employer
All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Cox Communications Inc