Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Indirect Lending Specialist (Underwriting)

Expired Job

University Of Wisconsin Credit Union Madison , WI 53706

Posted 2 months ago


The Indirect Consumer Lending Specialist is responsible for timely and thorough analyses of loan requests to determine compliance with credit union lending policy and guidelines. Based on lending authority, this role is responsible for collecting and analyzing member and application information for the approval, counter, and denial of indirect loan applications.

They evaluate the appropriate indirect products for the borrowers, while ensuring the quality of the loans are compliant with state and federal regulations and procedures. The Indirect Consumer Lending Specialist is responsible for pro-active communication with dealers, including discussing and remediating application anomalies, confirming receipt of stipulated documentation, addressing questions or determining and proposing possible adjustments to meet credit union guidelines. The Indirect Consumer Lending Specialist works with Dealer Relationship Managers to sell and educate the UWCU Indirect program to dealerships on the CUDL platform, and build and enhance relationships between the two organizations to provide superior service to our membership.

This person is skilled in effective communication with dealers and other credit union team members. This is an advanced lending position which requires a strong knowledge of credit union guidelines and programs and is responsible for mentorship and education of Lending Specialists who are new in role.

The schedule includes a rotating 40 hours per week working from home and the corporate office from 8am 8pm. The following is an example of the rotating work week: Week 1 (office): 8am-5pm Week 2 (home): 9am-6pm (10am-4pm Saturday) Week 3 (home): 10am-7pm (9am-5:30pm Saturday) Week 4 (home): 9am-8 pm (4 day work week)

This position must effectively carry out the essential duties of this position in a manner that consistently demonstrates the core values of the organization in a positive manner.


  1. Underwriting and Queue Management- 45%

a. Effectively and efficiently decisions loans within department guidelines and standards.

b. Effectively determines exceptions to guidelines and applies consistently in applicable situations. Exercises sound judgment in determining compensating factors, bases decisions on these factors and notates appropriately in applications.

c. Maintains regulatory knowledge and follows regulations and compliance requirements.

d. Exhibits awareness and reacts appropriately to loan volume levels, incoming phone calls and emails to achieve and maintain service level standards for Indirect loan decisions.

e. Prioritizes follow-up with regard to urgency of where the loan is to closing and dealer/member need.

f. Constantly monitors Second Review CUDL queues to ensure timely final approvals for funding.

g. Works collaboratively with Consumer Loan Processing to resolve questions, verify income, and deliver final approvals. Pro-actively contacts dealers once stipulations are met to complete the loan closing, and helps facilitate the resolution of incomplete contract packages in contracted deals.

h. Manages incoming calls from dealers, Dealer Relationship Managers, other departments and the ACD Group Extension.

Provides education and answers to questions concerning applications, credit programs, documentation, and allowed maximums. Promotes a "one and done" attitude to provide superior service to new and existing members through our dealer partners.

i. Has a thorough understanding and follows UW Credit Union Indirect guidelines, i.e. credit based pricing matrix, Auto Flex program procedures for decisions and documentation, Boat & RV loan guidelines, and Red Flag resolution procedures. Is vigilant in reviewing applications for Synthetic ID and other common Fraud practices.
2) Dealer Relationships- 35%

a. Actively clarifies borrower, collateral, or transaction information with dealers in a pro-active manner via Web Message and telephone.

b. Actively seeks opportunities to educate dealers on the UWCU Indirect program including membership eligibility, maximum terms, credit tiers, back-end maximums, documentation requirements, placing a new application vs. amending a current application, and what loan types may or may not fit our program.

c. Leverages relationships with dealers by pro-actively following up and notifying when stipulations are met and applications can be contracted. During assigned times off queue, follows up on recent applications with dealers to determine whether UWCU will get the loan and if not, why another lender received it.

d. Actively promotes and sells UWCU Indirect program during dealer visits conducted with Dealer Relationship Managers at least once a month. Helps explain our indirect program, highlights the unique aspects that set UWCU apart, and asks for additional business.

e. Shares ideas to streamline processes for dealers such as Smart Approvals and Smart Fund as a benefit to using UWCU as a more frequent partner.
3) Team Contributions- 20%

a. Takes ownership for change. Analyzes and recommends change in operations to enhance productivity and improve service.

b. Identifies opportunities of the Indirect program and works with the Consumer Lending Operations Manager, in collaboration with the Indirect Lending Sales Manager to create effective and appropriate solutions to match the UW Credit Union lending philosophy and Core Values.

c. Effectively contributes to the success of the department through effective interdepartmental communication and education.

d. Exhibits professionalism in dress, language, and tone and demonstrates flexibility to meet the needs of the team.

e. Assumes responsibility for own development through training, collaboration and teamwork.

Takes initiative to assist with organizational projects or trainings. Actively participate and take lead in team meetings and department activities.

f. Provides guidance regarding the Indirect program and guidelines, underwriting decisions, and exceptions to guidelines to other UWCU staff including, but not limited to: Consumer Loan Processors, Lending Specialists, branch or Member Solutions.

g. Educates and mentors new Indirect Lending Specialists on computer systems and programs, the credit union Indirect program and guidelines, and dealer communication expectations.



  • To perform this job successfully, an individual must demonstrate regular, predictable attendance and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. The individual must be able to successfully pass background checks.

  • Must complete annual training and compliance in accordance with all UW Credit Union Fair Lending Policies and Guidelines including, but not limited to, the Equal Credit Opportunity Act, The Fair Housing Act, and the Home Mortgage Disclosure Act.

  • Must have a valid state of Wisconsin Driver's License and clean driving record.

  • Must maintain a valid license and vehicle liability insurance in the minimum amounts required by law. This information must remain current and on file with Human Resources.

  • This individual must have the ability to travel and work in various locations throughout the credit union network, and work in a remote function from home as needed.


  • Associates' degree in business or a related field required, Bachelor' degree desired.


  • Minimum of 4-5 years consumer lending experience, and 2-3 years experience analyzing and/or approving consumer loan applications.


  • Knowledge of fundamental lending law, concepts and practices. Ability to interpret lending policies and procedures.

  • Knowledge of the principles and practices of effective consumer lending processing requirements.

  • Strong proficiency in personal computer skills including the use of Internet and MS Office software applications.

  • Demonstrated analytical, accuracy, critical thinking, and problem-solving skills.

  • Strong presentation, telephone, oral and written communication skills.

  • Proficiency and agility to multi-task and negotiate multiple applications in succession

  • Strong interpersonal skills and demonstrated ability to represent a professional image.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
EVP Chief Lending Officer To 220K Plus Generous Bonus Madison WI Job 1381

The Symicor Group

Posted 2 weeks ago

VIEW JOBS 11/1/2018 12:00:00 AM 2019-01-30T00:00 <h3>The Position</h3><p>Our bank client is seeking to fill an EVP – Chief Lending Officer role in the Madison WI market. This position, with a role on the executive team, is responsible for planning, organizing, and directing the bank’s lending services including Indirect Auto Lending, Home Equity Lending, Consumer Lending, and Mortgage Lending areas.</p><p><strong>The opportunity has a salary of up to $220K, generous bonus and excellent benefits package.</strong></p><p>EVP – Chief Lending Officer responsibilities include:</p><ul> <li>Responsible for the revenue and profit growth of the Indirect Auto Lending, Home Equity Lending, Consumer Lending, and Mortgage Lending areas.</li> <li>Ensuring that Indirect Auto Lending, Home Equity Lending, Consumer Lending, and Mortgage Lending operations are in accordance with established policies, procedures, and legal requirements.</li> <li>Making recommendations to improve the performance of each lending area.</li> <li>Ensuring Indirect Auto Lending, Home Equity Lending, Consumer Lending, and Mortgage Lending activities result in maximum volume, an appropriate profit for the Bank, and a minimal delinquency ratio.</li> <li>Analyzing and evaluating the effectiveness of lending services.</li> <li>Contributing to ALM discussions concerning loan rate pricing and general ALM strategies.</li> <li>Supervising and appraising the activities of subordinate managers and ensuring that all lending services are professionally delivered, and customers are well served.</li> <li>Assisting Executive Management with long and short-term Bank planning for the Indirect Auto Lending, Home Equity Lending, Consumer Lending, and Mortgage Lending areas. Developing a total lending strategy for the Bank.</li> <li>Participating in developing lending policies and procedures and ensuring that they complement organizational goals.</li> <li>Executing established goals and coordinating their implementation with other departments and with subordinates.</li> <li>Ensuring that Indirect Auto Lending, Home Equity Lending, Consumer Lending, and Mortgage Lending activities are conducted in accordance with established policy guidelines and standards and are properly documented.</li> <li>Conducting periodic reviews of existing policies to ensure effectiveness.</li> <li>Ensuring that policies are updated and are in accordance with evolving regulations, legal requirements, and industry trends.</li> <li>Managing and reviewing delinquencies, charge-offs, bankruptcies, and foreclosures.</li> <li>Present all results to the Board of Directors monthly.</li> <li>Managing and overseeing expenses. Pursuing cost-saving measures.</li> <li>Keeping Executive Management informed of loan activities, progress toward established objectives, and of any significant problems.</li> <li>Ensuring the availability of adequate services and materials to support lending activities.</li> <li>Providing leadership to assigned personnel through effective objective setting, delegation, and communication. Conducting staff meetings as required.</li> <li>Ensuring that personnel are well trained, effective, and optimally used. Instructing personnel regarding policy, procedure, and program changes and ensuring that they are well informed regarding related legal and regulatory developments.</li> <li>Conducting performance appraisals as required. Formulating and implementing corrective actions as needed.</li> <li>Ensuring that the Bank’s professional reputation is maintained throughout lending and business transactions with customers.</li> <li>Managing vendor relationships and reviewing vendor proposals geared at improving lending functions.</li> <li>Staying informed regarding developments and changes in lending services.</li> <li>Performing other duties as assigned.</li> </ul><p><strong>Requirements</strong></p><h3>Who Are You?</h3><p>You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.</p><p>You also bring the following skills and experience:</p><ul> <li>Eight or more years of similar or related experience as a CLO covering Indirect Auto Lending, Home Equity Lending, Consumer Lending, and Mortgage Lending.</li> <li>Thorough knowledge of Indirect Auto Lending, Home Equity Lending, Consumer Lending, and Mortgage Lending products and applicable policies and standards.</li> <li>Understanding of government regulations and legal requirements involving lending, collections, insurance, and related functions.</li> <li>Proven success in growing loan portfolios.</li> <li>Strong leadership, supervisory, and interpersonal skills.</li> <li>Good organizational, managerial, and problem-solving abilities.</li> <li>Bachelor’s Degree – Accounting / Finance.</li> <li>Master’s Degree – MBA or comparable Master’s Program preferred.</li> </ul><p><strong>Benefits</strong></p><p><strong>The opportunity has a salary of up to $220K, generous bonus and excellent benefits package.</strong></p> The Symicor Group Madison WI

Indirect Lending Specialist (Underwriting)

Expired Job

University Of Wisconsin Credit Union