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Indianapolis Incident Tech Response Supervisor

Expired Job

State Of Indiana Indianapolis , IN 46218

Posted 2 months ago

Hire Salary

Salary for this position is commensurate with education and job experience.

Work for Indiana

U.S News & World Report's #1 state government! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering applicants stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana's communities every day.

About Indiana Department of Transportation

The Indiana Department of Transportation (INDOT) provides a dynamic workplace that serves Indiana citizens, improves our state's quality of life, and enhances its economic opportunity. INDOT has a number of innovative programs and projects, including Public-Private Partnerships, Green Initiatives, and cutting-edge uses of materials and assets. As part of the State of Indiana, INDOT offers a competitive total compensation package, as well as outstanding work/life balance. Whether you are an established professional in the transportation field or just starting your career, INDOT has exciting and challenging opportunities for you.

About the Job

The Incumbent supports the Indianapolis Incident Response Manager in overseeing the HOOSIER HELPER Freeway Service Patrol (FSP) within a defined route area in Central Indiana. The Incumbent provides daily front line supervision to field deployed Incident Response Technicians including active participation in Hoosier Helper patrols. The Incumbent reports to and is accountable to the Indianapolis Incident Response Manager.

A Day in the Life

  • The Incumbent shall advise the Incident Response Manager on operational considerations affecting policies, standards and methods;

  • The Incumbent is responsible for developing employee work schedules for Highway Incident Technicians to ensure the availability of resources to provide coverage in accordance with the guidelines set by the Incident Response Manager and the Director of Traffic Operations.

  • The Incumbent shall participate in the development and maintenance of Standard Operating Procedures and Guidelines (SOPs/SOGs) for the Freeway Service Patrol (FSP);

  • The Incumbent shall conduct routine field inspections of FSP activities for adherence to work schedules, compliance with SOPs/SOGs, and provide a measure of Quality Assurance / Quality Control (QA/QC);

  • The Incumbent shall provide direct Supervision of and guidance to FSP personnel including employee appraisals;

  • The Incumbent shall routinely serve as the Department's ranking representative within the Incident Command System (ICS) for major highway incidents;

  • The Incumbent is required to participate in patrol routes to deliver an exceptional program, to provide a measure of QA/QC, in cases where a coverage deficiency exists due to employees' use of comp time, for the purpose of covering vacancies during peak hours, or during planned events.

  • The Incumbent shall preform other duties as required.

What We're Looking For

  • The Incumbent must thoroughly understand the practices and procedures involved in a Freeway Service Patrol program. Experience with the Hoosier Helper program is preferred;

  • The Incumbent must demonstrate strong leadership skills;

  • The Incumbent must demonstrate strong written and verbal communication skills;

  • The Incumbent must have the ability to communicate with other public safety agencies using established standards and procedures;

  • The Incumbent should be proficient in the use of computers including operating systems, office productivity software, and system configuration;

  • The Incumbent must have comprehensive knowledge, expertise, and experience in advanced traffic management system operations. This includes areas such as equipment management, highway incident management, and traveler information systems;

  • The Incumbent must have the ability to assess workload demands and determine resource requirements to accomplish the work. This includes balancing the manpower (schedule) to meet the predicted needs and also predicting equipment needs for the FSP program.

  • The Incumbent must have expertise and experience in the use of equipment to perform highway incident management activities. This includes the ability to train others in the use of this equipment;

  • The Incumbent must possess broad knowledge of the Department including the organizational structure purpose;

  • The Incumbent must demonstrate an ability to coordinate highway incident management activities with personnel from other sections, divisions, departments and agencies;

  • The Incumbent must possess specific knowledge of the Incident Command System (ICS) and the program's role in the highway incident management environment;

  • The Incumbent must have and maintain a Class B Indiana Commercial Vehicle Operators License.

Benefits of Working for INDOT

The Indiana Department of Transportation offers a comprehensive benefit package which includes:

  • Four (4) medical plan options (including RX coverage) and vision/dental coverages

  • Wellness program (offers eligibility into a discounted medical plan)

  • Health savings account (includes bi-weekly state contribution)

  • Deferred compensation account (similar to 401k plan) with employer match

  • Two (2) fully-funded pension plan options

  • Group life insurance

  • Employee assistance program that allows for covered behavioral health visits

  • Paid vacation, personal and sick time off

  • Competitive leave policies covering a variety of employee needs

  • 12 company paid holidays, 14 on election years

  • Qualified employer for the Public Service Loan Forgiveness Program

  • New Parent Leave

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.


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Indianapolis Incident Tech Response Supervisor

Expired Job

State Of Indiana