Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Independent Living Donor Advocate

Expired Job

HCA Dallas , TX 75201

Posted 3 months ago

Independent Living Donor Advocate

Work Schedule: Full-Time, Monday-Friday from 8:30am-5pm; No Weekends

Location: Medical City Dallas

Our medical team consists of more than 1,200 physicians, many of whom are recognized as the world's best in their specialties. Patients travel to Medical City from all over the United States and more than 75 other countries for the sophisticated treatment offered by our 400 in-house physician specialists. Medical City offers a full-service adult hospital and pediatric hospital, with separate adult and pediatric emergency rooms, as well as numerous outpatient clinics and diagnostic centers. Our providers have access to state-of-the-art technology and are pioneering new medical procedures every day to accommodate patient needs. We operate as a 796-bed tertiary care center, and we hope from the moment you walk through our doors, you will notice the Medical City difference.

Independent Living Donor Advocate

Job Summary:
  • The ILDA will represent and advise the living donor while protecting and promoting their interests. The donor's decision will be respected and it will be ensured that their decision is informed and free of coercion.

  • Evaluation of emotional/psychosocial aspects of living donation including but not limited to: external pressures that impact prospective living donor's decision; family support; work implications; financial burden on donor.

  • Informing the donor of the various options for the recipient other than organ donation from a living donor.

  • Awareness of role of donor's current medical history and implication for the suitability of the donor, as well as possible long-term clinical implications of the organ donation.

  • Discuss the living donation process including donor evaluation, donor surgery, post donation recovery:

  • Assess donors understanding of potential complications and general recovery from surgery.

  • Review financial aspects of living donation to include health insurance access issues.

  • Review the informed consent for the living donor and assess the donor's understanding of this consent.

  • Work as a member of the multi-disciplinary team who are involved in the workup and assessment of the living donors.

  • The incumbent must be able to conduct a psychosocial assessment of the potential donor based on their ability to understand financial and emotional implications of donation.

  • This position will advocate for the donor during selection meetings and throughout all phases of the donation process.

  • This position will also be responsible for the review of the informed consent process with the patient.

Independent Living Donor Advocate

Job Requirements:
  • Minimum two years of experience in a transplant setting or 5 years in a health care related field required.

  • Knowledge of transplant process.

  • Ability to conduct a psychosocial assessment.

  • Working knowledge of medical ethics.

  • MD, RN or MSW LCSW preferred

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Experience Advocate


Posted 6 days ago

VIEW JOBS 11/12/2018 12:00:00 AM 2019-02-10T00:00 <p>Are you ready to launch your career with a premier startup?<br><br>We are looking for a creative, motivated, flexible team-player to join the Customer Success and Support Team at SPOTIO as a Customer Experience Advocate. This role will be fully cross-trained into both Success and Support teams to provide a world-class onboarding experience for our new customers while supporting our current customers with the stellar service they have come to rely on.<br><br>You are a self-starter who wants to feel like you make a difference every day. You get excited about learning new technology and teaching others how to use it. You enjoy finding creative solutions to problems, and you have a sense of urgency. You want to know your customers and make their lives better, while working for a company that encourages you to be plugged in and be great.<br><br>You want to work for SPOTIO!</p><p><strong>Requirements</strong></p><p><strong>What You'll Do:</strong></p><ul> <li>Own the customer relationship from onboarding, training, user adoption, renewal and ongoing support</li> <li>Partner with SPOTIO customers to quickly and effectively resolve their issues, from answering simple how-to questions to diagnosing complex software bugs using your knowledge of the SPOTIO platform and available resources</li> <li>Provide Support through three main channels: chat (primary channel), email and phone. You’ll remain available to our customers and move between all three channels throughout the day (and any other available channels as needed), based on customer and business needs</li> <li>Develop &amp; maintain strong rapport with our customer base - on an one on one basis with the large customers and a one to many relationship with our smaller ones</li> <li>Know our product inside and out and know our customers businesses inside and out so you can best understand and recommend how they need to best utilize SPOTIO and take full ownership of any technical issues from beginning to end in order to usher each customer to a timely and successful outcome</li> <li>Use data to determine how we can best optimize our customer journey to drive their adoption of SPOTIO and further ensure their success</li> <li>Organize, interpret and communicate customer feedback to engineering, marketing and sales</li> <li>Assist with customer questions and support in a timely manner</li> </ul><p><br></p><p><strong>What You've Done:</strong></p><ul> <li>Completed your Bachelor’s degree</li> <li>Improved processes and methodologies that improved team performance</li> <li>Had prior experience in software support</li> <li>Shown a deep sense of personal responsibility for the success of the company and customer</li> <li>Become an expert in customer service, hospitality, or sales in a consumer or b2b space</li> <li>Developed strong communication, reasoning and logic skills</li> <li>Established yourself as a curious problem solver who is self motivated to find answers to customers issues</li> <li>Have demonstrated the ability to pick up new softwares very easily and have a proven history of doing such</li> <li>Proven that you are detail oriented with a strong sense of urgency</li> <li>Had some experience with and other SaaS applications</li> <li>Other words to describe you would be flexible, smart, adaptable, tech savvy, hard worker</li> </ul><p><strong>Benefits</strong></p><p><strong>What You'll Get:</strong></p><ul> <li>Competitive base salary plus incentives</li> <li>Company provided health &amp; dental benefits</li> <li>PTO, sick days &amp; paid holidays</li> <li>Fun work environment<br> </li> </ul><p>The best part of working in a startup environment is that your efforts will have an absolute direct effect on the success of the company and the customer. Your voice and opinion matter and will be used to make important decisions. As the company grows so does your career.</p><p><br></p><p>If this sounds like your next career then reach out today!</p> Spotio Dallas TX

Independent Living Donor Advocate

Expired Job