Alamance County (Nc) Alamance County , NC 27710
Posted 2 weeks ago
Job Purpose
Family & Children's Medicaid Training / NCFast Support
View our quick video on why you should work with Alamance County DSS:
https://youtu.be/nwrVAxhMRkM
Responsibilities
Writing, designing, developing and continuously improving Family and Children's Medicaid curriculums designed to enhance the competency of individual employees.
Planning and conducting multiple training curriculums to meet employee needs.
Maintaining awareness of policy changes across all public assistance programs with Economic Services.
Acts as an over the shoulder support employee by assisting customers and employees with troubleshooting problem cases in NC Fast System.
Advising and directing staff on policies and regulations of income maintenance program(s) and NCFAST.
Qualifications
Concentration, Ability to concentrate on tasks through many distractions.
Conflict Management
Skills & Abilities
Education & Experience: Graduation from a four-year college/university; or graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Business Administration, or a closely related curriculum; or graduation from high school with three years of paraprofessional, clerical, or other public contact experience which includes negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or graduation from high school and two years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or an equivalent combination of training and experience.
To qualify for the Income Maintenance Caseworker III position in addition to the experience noted above, candidate must have at least two years of additional experience as an Income Maintenance Caseworker.
Computer Skills: Prior experience with Microsoft Windows suites of products.
License/Credentials: Possession of a valid NC driver's license.
Additional Position Information: All DSS positions are subject to reallocation contingent upon funding, agency needs and client population and are subject to perform work during emergency or disaster situations as required and may be required to staff shelter overnight.
PHYSICAL DEMANDS:
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs./day)
Physical Demands
Stand F
Walk O
Sit F
Manually Manipulate F
Reach Outward O
Reach Above Shoulder O
Climb O
Crawl N
Squat or Kneel O
Bend O
Talk/Hear C
Lift/Carry
10 lbs. or less O
11-20 lbs. O
21-50 lbs. O
51-100 lbs. N
Over 100 lbs. N
Push/Pull
12 lbs. or less O
13-25 lbs. O
26-40 lbs. O
41-100 lbs. O
See C
Taste/Smell N
Other Physical Requirements
Work Environment
Standard office setting. Employees are frequently subject to working with agitated clients, heavy workloads and compressed time frames.
Health Insurance
Alamance County Government currently offers three plans of medical/pharmacy benefit options including a COPAY Plan 70, COPAY Plan 80 and a QHDHP with HSA.
Dental Benefit
Vision Insurance
Voluntary Benefits: Alamance County Government provides a variety of voluntary health related benefits (Voya) to allow employees to purchase protection from what life may bring. A sampling of voluntary benefits includes Flexible Spending Accounts with dependent care opportunities, Health Saving Account with an employer contribution, Short Term Disability, Long Term Disability, Cancer Protection Plan, Group Critical Care Insurance and more.
Death Benefit
Life Insurance
Retirement Benefits
Time Off Accruals:
Vacation Time
Years of Service
0-4 years of service 10 days equivalent to 80 hours
5-9 years of service 13 days equivalent to 104 hours
10-14 years of service 16 days equivalent to 128 hours
15-19 years of service 21 days equivalent to 168 hours
20 years or more 25 days equivalent to 200 hours
Sick Time
County Observed Holidays
Wellness Benefits & Programming:
Employee Assistance Program: There are times when everyone needs a little help or advice. The confidential Employee Assistance Program (EAP) through a local provider can help you with things like stress, anxiety, depression, chemical dependency, relationship issues, legal issues, parenting questions, financial counseling and dependent care resources. Best of all it's free for County employees and available for your household to utilize. Utilization of the EAP is completely confidential and participation isn't recorded.
Help is available 24/7/365 by telephone.
Alamance County Employee Health Center opperated by Everside Health: Available to employees and spouses who are covered under the Alamance County Insurance Plan and their covered dependents, 18 years of age and older. Retired employees under age 65 are also eligible to use the clinic. Depending on insurance coverage elected, care at the clinic ranges from free to a fair market value cost.
Services Available:
Treatment of injuries or illnesses such as Flu, Sinus Infection, pink eye, sprains, strains or fever.
Monitor chronic conditions (Diabetes, Hypertension, Hyperlipidemia, Health Disease, Asthma, etc...)
Assistance with finding a Primary Care Provider
Health Education and Counseling
Triage and referrals to specialists when appropriate.
Alamance County provides a variety of additional benefits including bereavement pay, Paid Parental Leave (up to 4 weeks), Wellness Leave to focus on work-life balance initiatives, Volunteer Time Off (paid time) opportunities to be a part of the Alamance Community, to opportunities for professional certification pay.
Employee Fitness Center:
Alamance County encourages all employees to maintain a healthy lifestyle both at home and at work. In support of this philosophy an Employee Fitness Center is available for all County employees to use at their convenience during non-work hours and is open 6:00 AM to 9:00 PM Monday-Sunday. This center includes weight training equipment, cardio equipment, a small aerobics room along with restrooms, changing room and lockers.
Agency Alamance County Government
Address 124 West Elm Street
Graham, North Carolina, 27253
Phone 336-570-4039
Website http://www.alamance-nc.com
Alamance County (Nc)